Blue screen reset loop - urgently need computer!!

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Christian H

Reputable
Jan 6, 2015
6
0
4,510
I keep hitting a blue screen and having an automatic reset occur after the win 7 loading screen. I managed to disable the auto-reset so I could read the error message.

It says:

A problem has been dtected and Windows has been shut down to prvent damage to your computer.

Technical information:

*** STOP: 0x0000007B (0xFFFFF880009A97E8, 0xFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000 ).

I have already tried running chkdsk /f in command prompt and system restore (it couldn't find any places to restore from).

Please help, this is really important. Thank you!
 
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Louise Porkolt

Louise Porkolt

Distinguished
Nov 25, 2014
348
2
19,015
hi there,

did your pc fall on the ground or hit the table too hard ?
Sometimes the HDD gets a hit and becomes unreadable.

Did you try to put the HDD from that PC in SLAVE to another PC and tried to access it ?
you might backup your data. and maybe make a partition copy while on the other PC ?

Let us know !
Cheers, Louise.


Here is a page where you can read about fixing the issue : http://pcsupport.about.com/od/findbyerrormessage/a/stop0x0000007b.htm
 
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C

Christian H

Reputable
Jan 6, 2015
6
0
4,510


Hi, thanks for the reply Louise. I didn't do anything like that. I think I may have caused this error by accidentally compressing my C drive recently (I stopped it early on but it may have already compressed/corrupted the boot files somehow?)

I followed this advice (found elsewhere) to fix it:

"insert your OS CD
go to DOS window and type in your OS drive (usualy C:\)
type in bootrec /FixMbr
then type in bootrec /fixboot
then type in bootrec /rebuildbcd
then type in exit
restart your computer"

(I made a win 7 boot usb).
 
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