[Help] Desktop keeps dropping Wifi Connection

Jordanator97

Reputable
May 28, 2014
4
0
4,510
First off, thank you for trying to help me, whoever may read this. Secondly, I am not very experienced in computers. I know enough to get by, and then some, but nothing really more than that, and I'm not really keen on computer parts or anything like that.

Well for the past 3-4 weeks, I've been getting a really annoying problem on my Desktop (which is only about 6-7 months old, and was fine before.). The computer is an Asus m11BB (like this http://www.newegg.com/Product/Product.aspx?Item=N82E16883220562) with some modifications to it, which I will post in the DxDiag at the end of the post. Well recently, the internet on my computer has been pretty shoddy. It'd be stable anywhere for 2-3 hours, to just a few minutes before dropping the signal, or getting extreme latency in games, or buffering issues on videos. When this happens, I check my other devices around the house, and their Wifi Signal is completely unhindered. It seems recently it's getting worse, with me having to reset my router, just to get 20 minutes of stable internet on my desktop, even though when the internet goes out on my computer, the rest of my devices are fine, still causing me to unplug it for my computer. The computer has an external antenna that came with the computer that I have plugged in. Other than that, I cannot see what's going on, causing most games to become unplayable more and more, due to constantly dropping connection and high latency.

If anyone knows what's going on, I'd love to know. Could it possibly be the damaged asus wifi antenna that came with it? Or perhaps something as simple as a firewall issue? Please answer with detailed and clear steps and I will love you forever! Thank you very much.

Dxdiag below:

Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: M11BB
BIOS: 0403
Processor: AMD A10-6700 APU with Radeon(tm) HD Graphics (4 CPUs), ~3.7GHz
Memory: 14336MB RAM
Available OS Memory: 14280MB RAM
Page File: 6736MB used, 21878MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
DxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
 

liamwalby

Reputable
Sep 10, 2014
96
0
4,640
Did you update the driver before it starting happening? or does the driver for your WiFi need updating?

if you did update the driver try uninstalling it and reverting back to the old one it worked on or if there is a new update for the driver try that and see if it still happens. If none of them work try get a your hands on a different WiFi adapter and see if it still happens, if that works then it will point to a faulty WiFi adapter or antenna, If it still drops with a different WiFi adapter then i really am confused.