No output for Radeon GPU, PC simply won't install proper drivers

wolfenburg

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Oct 13, 2014
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My brother got a graphics card for his PC (He has never had a graphics card in the PC he has) and is just getting into PC gaming. He bought an AMD Radeon R9 270X. http://i.imgur.com/4zGlm9s.jpg

His computer specs are:

Windows 7 64
Asus Motherboard P8H61-M LE/CSM Rev x.0x
3.10 gigahertz Intel Core i5-2400
1TB HDD
4gb RAM
550w PSU

Now I am not a computer master and neither is my brother, but I have friends that are and the have worked tirelessly on this thing to no avail. Once we plugged the card in we were unable to get any video from but if we plugged directly into the mobo we got video. I cannot locate the GPU on the device manager. BUT we have verified the card works by putting it into another system. But when it's in my brothers system we get nothing, only the fans spin on the GPU.

Then I took it to a friends. He tried disabling the onboard graphics in the bios and making the primary video the PCI-E but for some reason the changes did not save. Every other change made in bios is saved EXCEPT making the PCI-E slot the primary graphics source. Then we discovered that we absolutely could not get drivers to install for the card. We would download them, but the computer would not accept them and simply nothing happened when we tried to install. We tried disabling the on board video drivers, still nothing. I am really at a loss of what to do next. I feel if we were able to actually install the drivers this would work. But I'm feeling at this point the motherboard is a big pile of s*** and it needs to be replaced. I don't know what to do next, I've spent hours and hours trying to figure this out and we are still at square one.

The only thing my buddy didn't to yet is flash the motherboard. I guess that resets everything? Not sure, like I said I am not a computer master.

TL;DR - We can't get the PC to recognize there is a GPU installed and we can't get it to stop using the onboard graphics and the proper drivers will not install for some reason.

Any advice would be appreciated, thanks in advance.
 
Solution
Hello wolfenburg , I've been monitoring this thread for replies and have found that you're yet to receive any so I figured out I'd help you. ( My replies on the forum have become limited as of lately )

By the looks of it , it seems that you'll need to update the bios on the motherboard , it would also be more helpful if you could list to us the PSU manufacturer and the model.

Also you can try and boot with the card plugged in , with the on-board graphics card then try and insert the CD that comes with the GPU which should install some old drivers , if that succeeds then you can download the latest version of the drivers. ( However that's unlikely to succeed).

Report back afterwards.
Hello wolfenburg , I've been monitoring this thread for replies and have found that you're yet to receive any so I figured out I'd help you. ( My replies on the forum have become limited as of lately )

By the looks of it , it seems that you'll need to update the bios on the motherboard , it would also be more helpful if you could list to us the PSU manufacturer and the model.

Also you can try and boot with the card plugged in , with the on-board graphics card then try and insert the CD that comes with the GPU which should install some old drivers , if that succeeds then you can download the latest version of the drivers. ( However that's unlikely to succeed).

Report back afterwards.
 
Solution