New build restarts after intervals - only when GPU is connected

b_mcg

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Jan 8, 2015
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Long time lurker first time poster! I built a new PC a few months ago for gaming and to run a CCTV/file server and have had a lot of bother with it; hardware:

Motherboard: Sabertooth Mark 1 (Z97)
CPU: i7 4790k (not currently overclocked, NH-D15 cooler)
RAM: 4x4GB Corsair Dominator 1866mhz
GPU: XFX R9 280x
PSU: Corsair AX860


Not long after I got up and running the PC would shut off (hard - as if unplugging the PSU) after random intervals - gaming and resource intensive programs exacerbated the problem. When rebooting it would often fail again during boot (into Windows/Ubuntu) with the only solution being to disconnect the GPU and boot using integrated graphics, reconnecting the GPU after a clean shutdown.

While using the integrated graphics it has never once shutdown - I've even tried pushing it by gaming (Left 4 Dead 2 max settings). Temperatures are also fine, with CPU hitting ~65C while gaming and GPU about 75C. I tested the GPU in a friend's machine, and it worked for a week of moderate use without fault - so I'm ruling that out.

Being a server, I had 5x 3.5" drives connected - disconnecting these seems to slightly increase the time before shutdown. Interestingly while the GPU is connected, the shutdown sometimes occurs immediately when starting a game, but a few times it has lasted 5-6 hours before it dies.

Of course the first thing that came to mind was the PSU - but with the AX860 being among the best available I'm keen to look for any other problems (plus sending a PSU to corsair would cause a lot of server downtime - I have no spares).

Any suggestions would be greatly appreciated - I'm pretty much out of ideas!
 

b_mcg

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Jan 8, 2015
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4,510


Thanks for the quick reply!
Unfortunately that'd be geographically very awkward for me at the minute, PSU swaps/RMAs are an absolute last resort if there's no other potential fixes :(

EDIT: This morning the PC shutoff while running on integrated graphics! On restart I received a BIOS error message: 'Power surge detected from power supply, computer shutdown to prevent damage.' Bad news, but I suppose that makes it quite clear what the problem is.