Can´t format brand new hdd

Toggle sidebar Toggle sidebar
M

megatrans

Honorable
Jan 9, 2015
12
0
10,510
Hi,
i was building my PC and everything was doing good, but something strange happened when i was instaling my OS(Windows 8.1 trial) on my SSD but there was no option for installing on my secondary HDD, it wasnt shown as choice, so i installed it on SSD no problem, but after install i saw no secondary drive in "My computer". Even in UEFI there wasnt any HDD shown, so i thought that it wasnt connected properly and i connected SATA cable to another socket on my motherboard. It actually worked and in UEFI there was harddrive connected. Problem was that in Windows i couldnt access my HDD´s space, so again no HDD in "My computer". I googled that i need to make partition and format it afterwards through Administrative tools. And now it began to make problems, partition was made but it couldn´t format it. Now it´s in RAW file format and i can´t access it nor format. (I am not a native speeker, sorry for my englando)
 
Solution
SuperSoph_WD
Hey, megatrans!

I'm very sorry to hear about your issues with your new WD HDD. Can you tell me the model of the drive first?
RealBeast is right. You should get in touch with our tech support and RMA it.
You will be provided with a replacement product and the tech support will give you further assistance with any questions that you may have.
Here are the contacts: http://products.wdc.com/support/kb.ashx?id=34SUXJ
Here's a link that you can check on How to get an RMA for your product: http://products.wdc.com/support/kb.ashx?id=xZcfLN

Hope I was helpful!
SuperSoph_WD
Sort by date Sort by votes
RealBeast

RealBeast

Titan
Moderator
Sep 13, 2010
17,111
474
104,790
What size hard drive?

Did you initialize the drive in disk management using GPT or MBR?

I would delete the existing partition on the drive in disk management and then re-create it using MBR unless the drive is over 2TB, then use GPT to partition the drive. Then you should be able to format in NTFS.
 
Upvote 1 Downvote
M

megatrans

Honorable
Jan 9, 2015
12
0
10,510


Its size is 1TB. I used GPT, i will try MBR and then format, wish me luck. Thanks for reply :).
 
Upvote 0 Downvote
M

megatrans

Honorable
Jan 9, 2015
12
0
10,510


Ok.... so now if i try to MBR it shows me an error "Data error (cyclic redundancy check).
 
Upvote 0 Downvote
M

megatrans

Honorable
Jan 9, 2015
12
0
10,510
I ran diagnostics tool by western digital and it failed quick test(it failed to read test element), i think my HDD is corrupted and i need to replace it with another one.
 
Upvote 0 Downvote
RealBeast

RealBeast

Titan
Moderator
Sep 13, 2010
17,111
474
104,790
Yes, unfortunately if it failed the WD diagnostic I would RMA it for a new one.

They don't fail often when new, at least not due to anything that WD did, but they will stand behind the warranty.

One of the WD forum members may stop by and add further advise, as I added that tag to your thread. Good luck and nice work on the build.

 
Upvote 1 Downvote
SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Hey, megatrans!

I'm very sorry to hear about your issues with your new WD HDD. Can you tell me the model of the drive first?
RealBeast is right. You should get in touch with our tech support and RMA it.
You will be provided with a replacement product and the tech support will give you further assistance with any questions that you may have.
Here are the contacts: http://products.wdc.com/support/kb.ashx?id=34SUXJ
Here's a link that you can check on How to get an RMA for your product: http://products.wdc.com/support/kb.ashx?id=xZcfLN

Hope I was helpful!
SuperSoph_WD
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom