I purchased an ibuypower from newegg. The Phantom NE783K. It has been a nice computer, was purchased for my daughter and her enjoyment of gaming. I haven't had any problems with the machine other than this. It just turns itself on seemingly at random. I will shut it down normally and then sometime later I will notice it's on and booted up. I have had many PCs over the years but have never encountered this issue.
The only differences that I know of from other machines:
- it has a wireless dongle inside. I googled this issue and it seemed some answers was that the wireless dongle can wake up the machine? I went to properties of the dongle and disabled the wake feature as suggested. Didn't fix. The computer is hooked via LAN so I tried to do the same thing there but problem still exists.
- It came with a USB mouse that stays lit up even when the computer is off. Dunno if that is causing a wake feature, I have no idea. Just something I hadn't seen before, a mouse with lights that stay on all the time.
Any ideas? Would love any advice. The computer runs entirely normally except for this weird thing. Would really appreciate any advice you can share. Obviously I could just turn off the surge protector power strip power whenever the computer isn't in use but I'd rather just solve this problem first.
Thank you for any help!
The only differences that I know of from other machines:
- it has a wireless dongle inside. I googled this issue and it seemed some answers was that the wireless dongle can wake up the machine? I went to properties of the dongle and disabled the wake feature as suggested. Didn't fix. The computer is hooked via LAN so I tried to do the same thing there but problem still exists.
- It came with a USB mouse that stays lit up even when the computer is off. Dunno if that is causing a wake feature, I have no idea. Just something I hadn't seen before, a mouse with lights that stay on all the time.
Any ideas? Would love any advice. The computer runs entirely normally except for this weird thing. Would really appreciate any advice you can share. Obviously I could just turn off the surge protector power strip power whenever the computer isn't in use but I'd rather just solve this problem first.
Thank you for any help!
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