Bought new ram, computer won't boot

Bearington

Reputable
Jan 10, 2015
5
0
4,510
I recently bought a pair of Crucial ddr3-1600 ram sticks, having one of my old sticks die on me. However my computer now refuses to boot and only gives a black screen and beeps (1short1long - memory problem).

I checked out Crucial's system scanner, and it recommended some ram nearly identical to the one I bought (but visually identical to my old ram sticks), saying it was compatible.

For reference:
Ram I bought
Recommended ram
Specs of the old motherboard that came prebuilt

So just what exactly am I doing wrong? Do I have to just return the sticks and get some other ones?
 
Solution
It should be able to to just that using the SPD profiles programmed onto the DIMMs themselves under normal circumstances, but sometimes even the correct speed rated modules won't work in certain boards(i.e. 1066 module in a 1066 supported board). Performance ram will often have several SPD settings, so when the computer boots, it will switch to one that will work correctly w/ the board to POST, usually the slowest one, and later you can set to a higher speed if your motherboard supports it. With an OEM machine, you really can't adjust anything for RAM, at least not that I've seen with Dell, HP, Toshiba, ect.
OEM machines can be pretty picky on DIMMs, you may have to exchange them. I've seen this fixing up/reselling Dells quite a few times. Have you tried 1 stick at a time, different slots, and checked to see if they're seated in correctly? Sometimes they don't quite "snap-in" the whole way on one side without some extra force.
 
It should be able to to just that using the SPD profiles programmed onto the DIMMs themselves under normal circumstances, but sometimes even the correct speed rated modules won't work in certain boards(i.e. 1066 module in a 1066 supported board). Performance ram will often have several SPD settings, so when the computer boots, it will switch to one that will work correctly w/ the board to POST, usually the slowest one, and later you can set to a higher speed if your motherboard supports it. With an OEM machine, you really can't adjust anything for RAM, at least not that I've seen with Dell, HP, Toshiba, ect.
 
Solution

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