Portable HDD Problem

alanissak320 · Jan 10, 2015

I have a WD portable HDD 1.5 terabytes. It was working fine but one day it stopped working. The Led would blink i supposed it was a corruption or failure sign. I opened it up to make sure everything was fine and it was now i try to plug it in to my computer the computer makes a noise which states that something plugged in but i cant see my HDD in the device manager or the windows explorer. Can anyone help?

UPDATE: Now i can view it on device manager but not in explorer

digitaldoc · Jan 10, 2015

What you describe is a dead hard drive, and the noises confirm it. There is no fix here other than to toss it and try again.

SuperSoph_WD · Jan 12, 2015

Hello, alanissak320!

I'm very sorry to hear about your troubles with your WD portable drive.

Can you tell me the model of your external WD drive, please?
I'd suggest to check this link from our knowledge base and tell me what kind of noise is the HDD making: http://products.wdc.com/support/kb.ashx?id=Gg5mjA

Also I'd recommend check Disk Management and see if the drive shows up there and what it's status.
http://pcsupport.about.com/od/windows7/ht/disk-management-windows-7.htm

Keep me posted! Hope I helped.
SuperSoph_WD

fzabkar · Jan 12, 2015

What do UVCView or USBDeview report?

http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.exe
http://www.nirsoft.net/utils/usb_devices_view.html

I suspect that Device Manager may be detected the USB-SATA bridge hardware but not the drive behind the bridge.

alanissak320 · Jan 12, 2015

sorry i have been banned from the forums for some reason i just made a account when i started this thread. But i guess i can reply my own threads. I dont know where the model number is. And the computer makes the noise not the HDD. The computer is just stating there is something in the usb port. And i tried with a bridge and just directly nothing happens. The device manager recognizes the hdd and also the bridge.

digitaldoc · Jan 12, 2015

alanissak320 :

So can you access the data off the hard drive?

What is the sound you were hearing? A dirty fan? The fan hitting something? HDD? CD?

alanissak320 · Jan 12, 2015

no more sound anymore i opened the drive and pluged in power to check if disks would move nothing and no i cant access data

digitaldoc · Jan 12, 2015

alanissak320 :

Try the drive externally with a powered SATA to USB adapter.

alanissak320 · Jan 12, 2015

i have still nothing

digitaldoc · Jan 12, 2015

alanissak320 :

If the drive does not work externally, than it is dead.

Search

Portable HDD Problem

alanissak320

Reputable

digitaldoc

digitaldoc

Expert

SuperSoph_WD

Glorious

fzabkar

Judicious

alanissak320

Reputable

digitaldoc

Expert

alanissak320

Reputable

digitaldoc

Expert

alanissak320

Reputable

digitaldoc

Expert

TRENDING THREADS

Latest posts

Moderators online

Share this page