Windows 8 BSOD KERNEL_DATA_INPAGE_ERROR (spaceport.sys, klif.sys, ntfs.sys)

Rimadljod

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Jan 11, 2015
5
0
4,510
Five days ago while using my notebook which is an DELL INSPIRON 15 (which is 2-3 months old), the system crashed resulting in a BSOD with the following error: KERNEL_DATA_INPAGE_ERROR (spaceport.sys). Immediately after seeing that I recalled an event from few hours ago in which my friend dropped (but not that hard) my backpack which carried the notebook on the table we were sitting at. After waiting a minute or so, the system auto restarted and after loading up the BIOS, the system didn't start to boot up but instead showed me a screen from which I concluded that the system tried to boot up from the LAN network card which of course resulted in an failed attempt and then prompted me to select a proper boot device. After pressing a key for the system to restart as mentioned in the screen, I (doubting that the BIOS didn't detect the HDD) started up the BIOS setup in which I searched for the BOOT ORDER and after selecting it found out that the HDD was missing. I turned off the notebook (the hard way) and after turning it on again the Windows booted up as normal. Then I browsed the internet for the error and as I figured out it is an error which has something to do with the HDD failing or something.

The next thing I did was start up the CHKDSK (/x, /f, /r) command and after restarting the system, the CHKDSK started. I watched over the process for about few minutes until it stopped on 10% for a good amount of time, then I left home and after coming back I again saw the LAN network failed boot screen (don't know if it succeeded or not, but another time I started it again and left it overnight and after waking up Windows was on sign up screen). Then I download the Seagate SeaTools and installed it. It couldn't detect my HDD, so I tried reinstalling it which resulted in a BSOD with the same ERROR. I then downloaded the HD TUNE software and after installing it I tried to check the HD for bad sectors. I started up the scan and after about 10 green blocks the scan stopped for a moment and 2 red blocks appeared and the damaged blocks percent started raising of a sudden to 98% and the scan stopped, and not long after that the system crashed. I tried doing it again and it resulted in the same. The HD must have gotten damaged or something, the bump from earlier wasn't that hard, I dropped an another notebook in the past and It didn't get damaged in any way (ithe notebook was lighter than this one), so I can't be sure to blame it on the bump. So I'm asking you right now is can I somehow save the HD from failing (writing zeroes, etc...) and if so how?

The most interesting thing is that the first crash happened on the day I decided to buy an used HD for my desktop PC which stopped working a few months ago because of the same problem, the HDD started failing BSOD and etc..., like if some higher power is preventing me from not
having a working machine.

The system again crashed as I left the notebook idle in the middle of writing this text.

 
G

Guest

Guest
If you bought from Dell, your warranty would still be valid if it's only 2-3 months old. Their default hardware warranty is 1yr. If it was in a bag when it was dropped it, there probably isn't any external physical damage. Call them up and say your hard drive failed.
 

Rimadljod

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Jan 11, 2015
5
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4,510
I actually didn't purchase the notebook. I started using it 3 months ago. I'll look into it and I hope the warranty hasn't ran out. In the meantime, I'll be more than glad for help on saving this drive if possible.