Compaq laptop stuck on BIOS start up

clomness

Reputable
Jan 11, 2015
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4,510
My laptop was stuck on and I couldn't do anything with it and it would not power down - Ctl Alt Del didn't work, holding the power button didn't work…so I ended up having to pull the battery. Now when I try and power it up, it takes me to (from what I have read on other forums when I searched) the BIOS screen - where it says F1 to resume and F2 to setup. However, NONE of my keyboard keys work! If I press F1 or F2…nothing! I've read other forums and tried different methods to get past this (ie. pressing esc, F10, Fn + F2 - repeatedly and holding, on power up), but nothing is working. I'm still stuck on this page for F1 and F2 with no keys working.
PLEASE HELP!
FYI, I'm super non-techy, so if you have a way to help me through this, please keep it very simple :)

Thanks!
 
Solution
Do you hear the hard drive spinning or have a hard drive activity light?

I would pull the hard drive and connect it externally to see if it powers up, and can be accessed. Will need a powered SATA to USB adapter to do this.