Gigabyte 970A-DS3p repeating blank bios screen on startup?

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Damond Smith

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Jul 26, 2013
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So I've had my pc built from cyberpower for a year now no big problems except a faulty front io panel. But a few days ago out of no where my pc was off and when I turn it on It boots up and goes to a blank dual uefi bios screen, and it just keeps repeating it, I can't enter the setup system info boot menu or q-flash. When I spoke with cyberpower they determined it was either a bios crash or something is wrong with the motherboard.

My warranty ran out so they can't replace the motherboard if it is that but, if it is a bios crash they can fix that. I don't want to send the whole pc back just to found out i need a new motherboard, it would cost 40+$ to send it out because i live in Florida. I can replace the motherboard by myself, but I don't know how to fix the bios. I really just need help determining what is the problem since I couldn't find any posts with a similar problem to mine. Should I contact Gigabyte as well?
 
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Xyos

Xyos

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Usually when you get stuck in that boot cycle over and over, once it shuts off and before it starts up again unplug the power for 1 minute, then plug it back in and you should be good to go. You could also try clearing the CMOS on the existing mobo:

Unplug power to PC, open case, find circular silver battery on mobo. Remove it, WAIT 5 minutes, then put it back. Power on and see if that worked.
 
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Simon Ayres

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disconnect everything from the motherboard and power except CPU 1 stick ram and videocard then try again> push in on the ram and video card to make sure they are seated correctly> try again, if it doesn't work try all your ram sticks 1 at a time> if that doesn't work try different ram slots> if that doesn't work remove videocard and try the onboard video if you have it.
 
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Simon Ayres

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DO NOT REMOVE YOUR BIOS BATTERY!! you will loose all bios settings.
 
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Xyos

Xyos

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It is perfectly fine to do this, what are you yelling about? It simply resets the bios to default settings, its perfectly fine. The worst that could happen is if he overclocked he would have to do it again.
 
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Simon Ayres

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You are telling him to remove the battery with out trying any other trouble shooting steps.
If the battery is dead the computer will still boot, there will be a low batter icon at the windows start screen.
 
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Xyos

Xyos

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.......This is a simple troubleshooting suggestion that wont harm anything, if there is something wrong with the BIOS or something was changed this would alleviate it. It was not suggested because I thought the battery was failing........
 
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Simon Ayres

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You don't need to remove the battery to clear the bios.
 
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Xyos

Xyos

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Why are you arguing with me over something so trivial? I suggested that first because its straight forward and anyone can do it. You can also do it through jumpers or a switch, but thats more complicated. Stop commenting on my suggestions and start trying to help the OP please.
 
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Simon Ayres

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I have already given him the trouble shooting steps needed to isolate the issue in my first post.
 
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Damond Smith

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Neither of them worked ;c

 
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Damond Smith

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I don't see why any of those would help because something is clearly wrong with the motherboard/bios, not the gpu cpu or memory
 
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Simon Ayres

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Clearly it has to be the motherboard, because only a motherboard issue can prevent a computer from posting.
 
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Damond Smith

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Literally nothing is working, clearing the cmos by removing the battery isn't working, I found the jumper but I do not see the little plug to unplug it

Should I replace the battery? My computer has been on almost 24/7 for the past year, that could have drained the battery
 
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Simon Ayres

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the battery is just there to keep the bios information when the system is powered down.
Honestly you need another PSU to try if that doesn't work it is most likely the mother board or CPU.
You may think this is all a waist of time but it is the only way to be sure and it is how you trouble shoot, process of elimination.
 
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