Can't load Windows 8.1 disk to install OS onto hard drive on newly built PC

Mr gir · Jan 15, 2015

Hello. I am making this post on behalf of a friend of mine who is experiencing trouble with a PC they have just built. They have successfully built their PC and everything seems to be working fine, however they can't get the PC to load the Windows 8.1 installation disk. They have gotten it load once and entered the product key but it couldn't detect the hard drive to they shut down the system to have a look, this has been fixed as the bios now detects the hard drive. Now that they have gotten the hard drive to work they can't get the disk to load again, they keep getting the following message "Reboot and select proper boot device or insert boot media in selected boot device and press a key". They have the disk in but pressing any key brings up this message again, even rebooting the machine with the disk in and taking it out and putting it back in does nothing. They are certain the disk drive is connected properly as the BIOS detects it and they have set the disk drive as the first device to try and boot from.

Anyone have any suggestion?

Their specs
AMD FX-8320 3.5GHz 8-Core Processor
Corsair H55 57.0 CFM Liquid CPU Cooler
Gigabyte GA-970A-DS3P ATX AM3+ Motherboard
G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory
Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
Sapphire Radeon R9 280 3GB
Corsair CX 600W 80+ Bronze Certified Semi-Modular ATX Power Supply
Microsoft Windows 8.1 (OEM) (64-bit)
Asus VS228HR 60Hz 21.5" Monitor
SHARKOON Skiller Wired Gaming Keyboard
Lite-On iHDS118-04 DVD/CD Drive
Bitfenix Comrade ATX Mid Tower + Side Panel Window (USB 3.0 Ports)

pierrerock · Jan 15, 2015

Switch boot order for the CD-drive is booting before hard drive.

dextermat · Jan 15, 2015

Hi,

Do you have any option in bios about secureboot and is the hard drive set to ahci / ide.
is the hard drive detected in bios ?

Mr gir · Jan 15, 2015

pierrerock :

They have done that but still getting the message "Reboot and select proper boot device or insert boot media in selected boot device and press a key"

Mr gir · Jan 15, 2015

dextermat :

The hard drive is detected and I'm going to ask my friend about the secure boot
Accidently chose this as best answer instead of hitting reply :pt1cable:

Mr gir · Jan 16, 2015

Okay, they can't find a secure boot option. Where would you find it? That is if the motherboard has one

ArtPog · Jan 31, 2015

Mr gir :

Hello. I am making this post on behalf of a friend of mine who is experiencing trouble with a PC they have just built. They have successfully built their PC and everything seems to be working fine, however they can't get the PC to load the Windows 8.1 installation disk. They have gotten it load once and entered the product key but it couldn't detect the hard drive to they shut down the system to have a look, this has been fixed as the bios now detects the hard drive. Now that they have gotten the hard drive to work they can't get the disk to load again, they keep getting the following message "Reboot and select proper boot device or insert boot media in selected boot device and press a key". They have the disk in but pressing any key brings up this message again, even rebooting the machine with the disk in and taking it out and putting it back in does nothing. They are certain the disk drive is connected properly as the BIOS detects it and they have set the disk drive as the first device to try and boot from.

Anyone have any suggestion?

Their specs
AMD FX-8320 3.5GHz 8-Core Processor
Corsair H55 57.0 CFM Liquid CPU Cooler
Gigabyte GA-970A-DS3P ATX AM3+ Motherboard
G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory
Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
Sapphire Radeon R9 280 3GB
Corsair CX 600W 80+ Bronze Certified Semi-Modular ATX Power Supply
Microsoft Windows 8.1 (OEM) (64-bit)
Asus VS228HR 60Hz 21.5" Monitor
SHARKOON Skiller Wired Gaming Keyboard
Lite-On iHDS118-04 DVD/CD Drive
Bitfenix Comrade ATX Mid Tower + Side Panel Window (USB 3.0 Ports)

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Can't load Windows 8.1 disk to install OS onto hard drive on newly built PC

Mr gir

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pierrerock

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dextermat

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Mr gir

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Mr gir

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Mr gir

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ArtPog

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