Ethernet port not lighting up at all, could the motherboard network card be dead?

KentaZX

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Mar 18, 2014
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okay so i may a thread earlier about why my computer is saying the Ethernet cable is not plugged, even though it is, and this has started AFTER I re-install the realtek family controller for windows 8.1 64 bit driver from the ASUS website, so i tried many things:

-resetting the router and modem, and different cable, but when i connect the cable to the laptop, it works.

- tried to reset the TCIP and winsock through the CMD as administrator, but I get denied and when i tried to change the permissions on netsh.exe, it gets all grayed out.

-update the motherboards bios

- do a system restore point

-wiggle the cable in the port

-uninstalled the driver, re-installed it

- uninstalled the driver and let windows automatically put it back in after resetting

- tried plugging the cable to all the router's ports

and NONE of these worked!!!! is there ANY WAY at all to fix the Ethernet? or am I stuck with buying a new network card? If so on the latter, whats the best network card for ASUS z87-K motherboard?


OH and i forgot to put the ipconfig info, here it is:


Windows IP Configuration

Host Name . . . . . . . . . . . . : Nenadsrig
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : AC-22-0B-DA-A3-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 5:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter #2
Physical Address. . . . . . . . . : 4E-53-50-4F-4F-8F
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 4E-53-50-4F-4F-88
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DWA-125 Wireless N 150 USB Adapter(rev.A2)
Physical Address. . . . . . . . . : 4E-53-50-4F-4F-8E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 
Solution
When looking at the motherboard, there are 2 other USB ports beneath the ethernet port. Do these work? If they don't, then there's a good chance that block is shot.

If the 2 USB ports work, maybe a quick call to ASUS support might clear up if there is a known issue with the ethernet port.

erfg12

Reputable
Jan 16, 2015
7
0
4,520
When looking at the motherboard, there are 2 other USB ports beneath the ethernet port. Do these work? If they don't, then there's a good chance that block is shot.

If the 2 USB ports work, maybe a quick call to ASUS support might clear up if there is a known issue with the ethernet port.
 
Solution

KentaZX

Honorable
Mar 18, 2014
54
0
10,630
you mean besides the ethernet port? yea all the usb ports in the back work fine, its just the ethernet port and again, this all started after i tried reinstalling the realtek network adapter driver.