USB ports do not recognize flash drives

Hakolb

Reputable
Nov 5, 2014
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Yesterday I tried to plug in my USB flash drive but there was no response. I tried another USB and it still didn't work. Then I tried it on another computer and it was just fine. Firstly, I restarted the computer which did not help. After that, I tried to disable USB selective suspend setting but it did not work either.
There are 2 working USB 2.0 ports which I use for my mouse and keyboard. The two 2.0 ports in the front and two 3.0 ports at the back are not working.
When I plugged in my phone, it showed the charge icon but I couldn't open the files manager of the phone.

I haven't tried uninstalling them in the device manager because I am not sure which ones should I uninstall.
Here's a screenshot:
http://i.imgur.com/MgZpRUC.png
 
Solution
Hey there, Hakolb!

You should uninstall all the drivers under USB controllers.
Afterwards simply restart your computer and Windows automatic update should take care of the reinstallation of the drivers.
If not, you can simply go to your computer manufacturer's product page and under support you can download and install the drivers yourself.
Then you just need to reboot the system again and check if your USB devices are working properly this time.

Good luck! Hope this helps! :)
SuperSoph_WD
Hey there, Hakolb!

You should uninstall all the drivers under USB controllers.
Afterwards simply restart your computer and Windows automatic update should take care of the reinstallation of the drivers.
If not, you can simply go to your computer manufacturer's product page and under support you can download and install the drivers yourself.
Then you just need to reboot the system again and check if your USB devices are working properly this time.

Good luck! Hope this helps! :)
SuperSoph_WD
 
Solution