Hello, good day! I have a 500 GB WD My Passport Hard Drive. I use it almost every day and half of what I have digitally is stored there (Anime, series, music, pictures, school files and work files, installers etc).
So here's the problem. It suddenly displayed this three blinking lights on its LED and then it shuts off, rendering my external hard drive to be inaccessible. It will blink like 3-9 times before it will turn off.
Whenever I plug it on my laptop, it displays, “The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. The system (Windows 7) detects the hard drive but the hard drive shuts itself off before I can access my files there.
Bear in mind that it works perfectly before it malfunctioned like that. I don’t remember my hard drive falling from a height as it is always placed just beside my laptop.
I also tried connecting it on our home desktop, to my brother’s laptop and it still gives the same problem. I am familiar with the tech stuff and I am hoping that I could get some advice. Thank you!
So here's the problem. It suddenly displayed this three blinking lights on its LED and then it shuts off, rendering my external hard drive to be inaccessible. It will blink like 3-9 times before it will turn off.
Whenever I plug it on my laptop, it displays, “The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. The system (Windows 7) detects the hard drive but the hard drive shuts itself off before I can access my files there.
Bear in mind that it works perfectly before it malfunctioned like that. I don’t remember my hard drive falling from a height as it is always placed just beside my laptop.
I also tried connecting it on our home desktop, to my brother’s laptop and it still gives the same problem. I am familiar with the tech stuff and I am hoping that I could get some advice. Thank you!