I have a tablet running Android 4.4 and when you select to turn on Wifi search, nothing changes. How can I fix it to show avai

gr8mom060809 · Jan 18, 2015

My daughter got a tablet for Christmas, and up until a few days ago, it connected to our home network without issue. Nothing changed in our network or her tablet, but now when you search for open wifi networks, nothing happens. The "on" button usually lights up blue, and a list of available networks will show up. Now, when we switch the button to on, it stays gray and the screen says "To see available networks, switch to On". Any help would be greatly appreciated!

adamwinn · Jan 19, 2015

First, back up anything you've put on the device (use USB).
Second, reset to factory defaults
Third, see if the problem still exists
- If yes, then contact the manufacturer for warranty service
- If no, then restore from the backup and see if the issue comes back. If it does, then it's something in the setup or configuration causing the issue.

schwatzz · Jan 19, 2015

I'll assume you tried to reboot the device already. Perhaps it is a rogue app that was downloaded or malware, the latter being unlikely but possible. Does the button stay blue when you switch it to "on" and hold it then switch to grey when you release it?

shahbaz200 · Jan 19, 2015

make and model?

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I have a tablet running Android 4.4 and when you select to turn on Wifi search, nothing changes. How can I fix it to show avai

gr8mom060809

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adamwinn

adamwinn

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schwatzz

Distinguished

shahbaz200

Distinguished

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