GTX 760 Causing in-game crashes?

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slickt0mmy

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Jan 18, 2015
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I just completed my first build, installed all drivers, and began playing some Steam games.

Things like Portal, The Long Dark, and Payday 2 seem to be fine. But when I try more demanding games like ARMA 3 or Insurgency, they crash without fail. This usually happens in-game after maybe 5-10 minutes, but occasionally in menus as well. The most common symptom I've seen is that small, colorful, pixellated rectangles will appear and then the game will crash to a black screen. Other times the game environment will distort and large shapes will appear, then again, crash to the black screen.

I've tried reinstalling drivers, optimizing my video settings using the Nvidia utility, but nothing seems to be working. Heat doesn't seem to be an issue, as everything is hovering around the 35°c constantly.

System Specs:
Intel i5 4590
Asrock H97 Pro4
8 GBs (1 card) of RAM
Gigabyte Nvidia Geforce GTX 760
WD Caviar Blue 1TB HDD
Corsair CX500 PSU

I also have two fans, a PCI-e network card, a wireless keyboard and mouse, and a wired Xbox Controller.

My only thought right now is that I might need a larger PSU, but as this is my first build, I have no idea if the symptoms I'm experiencing would be a cause for that. Any thoughts?
 
Solution
B
Remove the video card, and try using integrated graphics instead. If there are no further problems then the GTX 760 is probably faulty.

If there are problems still, then test the DIMM using Memtest, or Memtest86, or Memtest86+.

If any errors are reported using Memtest, stop the test and move the DIMM to the next slot and repeat test using Memtest. If no errors reported, please let the test run for at least three passes, this may take an hour or two. Try all four slots.

Memtest errors indicates that either the DIMM is faulty, or the slot is faulty, or maybe both DIMM and slot are faulty. That is why the DIMM should be moved to the next slot after any errors reported to aid in determining...
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brispuss

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Dec 27, 2014
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Make sure all components seated properly (DIMM's and video card).

Still have issues? If so try using another video card (at hand or borrow one), and/or try using integrated graphics instead. Could also try the original video card in another computer.

If issues persist, try another DIMM (at hand or borrow one), and/or try DIMM in other slots.

If problems continue, try another known working PSU (at hand or borrow one).

If problems still persist, then it seems the motherboard may be faulty.
 
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slickt0mmy

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Jan 18, 2015
5
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4,510
Thanks for your help so far!

I pulled the video card and RAM from the computer tonight and then reinstalled them, making sure each were securely fixed in place. The problem is still there, although has changed slightly. Now games are crashing to a black screen with a loop of whatever sound was playing at the time.

I really don't have any way to try out other parts, other than to buy them. Any other ideas before I start shelling out more money? I've already spent a tad bit more than my fiancee would have liked :)

Edit: Apologies, brispuss, I meant to reply directly to your message but apparently failed haha
 
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B

brispuss

Splendid
Dec 27, 2014
2,607
26
26,490
Remove the video card, and try using integrated graphics instead. If there are no further problems then the GTX 760 is probably faulty.

If there are problems still, then test the DIMM using Memtest, or Memtest86, or Memtest86+.

If any errors are reported using Memtest, stop the test and move the DIMM to the next slot and repeat test using Memtest. If no errors reported, please let the test run for at least three passes, this may take an hour or two. Try all four slots.

Memtest errors indicates that either the DIMM is faulty, or the slot is faulty, or maybe both DIMM and slot are faulty. That is why the DIMM should be moved to the next slot after any errors reported to aid in determining whether the DIMM and/or slot(s) is/are faulty.

If errors are reported by Memtest with the DIMM having been tested in all slots, either the DIMM is faulty, or all the slots are faulty, or the DIMM and slots are faulty. In this situation another known working DIMM should be installed to verify that all the slots are faulty. If this is found to be the case, then the slots/motherboard is faulty and the motherboard would probably have to be replaced.

If errors are only reported when the DIMM is in some slots, then the slots are faulty and the DIMM is probably OK. Use the DIMM in the working/non-faulty slot(s).

If no errors reported after at least full passes of Memtest, and all slots having been tested, then the DIMM and slots are probably OK. This suggests some other problem.
 
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Solution
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slickt0mmy

Reputable
Jan 18, 2015
5
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4,510


Again, thank you for those suggestions. I'll try each of those tonight and report back. Is the size of the PSU not a possibility as far as you're concerned? I didn't realize the GTX 760 has a minimum of 500w required until after I purchased it, so it would make sense that I would be approaching the threshold of needing more power.
 
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Joshua Martin

Joshua Martin

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Sep 16, 2014
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Sounds like a faulty card to me. Artifacts usually come from the GPU being stressed significantly (usually by overclocking). If you aren't overclocking, then a faulty card would be my guess. 500W is fine for the 760, so I highly doubt it's a case of "not enough power". Hope this helps.
 
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slickt0mmy

Reputable
Jan 18, 2015
5
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4,510


Thank you! That does put to rest some of my fears. And no, I'm not overclocking anything. Hopefully my experiments tonight will confirm that the card is faulty and I can begin contacting Gigabyte for a replacement.

Thanks again, guys. You've been a huge help!
 
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slickt0mmy

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Jan 18, 2015
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4,510
Alright, guys. Last night I pulled the video card out, fired up the computer, and started Steam.
No crashes at all! I played for nearly an hour with no problems other than the hideous graphics from the integrated video :) I've contacted Newegg for a replacement and should be up and running in a few weeks. Thanks so much for your help! You've saved me a lot of headaches.
 
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