Press Windows key and the R key together,
RUN dialogue box will appear.
Type "DXDIAG" and press enter in RUN.
This command will check if DirectX is working ok.
In the "Display" tab, check if all the DirectX features are turned on.
If they are on and the tool says no problems are found, then uninstall the game, restart the computer, and reinstall the game. If the game requires a version of DirectX other than the one you have, it should give you the option to install it's own DirectX, make sure you let the game install it's DirectX.