scout_03 :
use this and report result http://www.resplendence.com/whocrashed
Here you can see the info you asked for! I also want to add that my computer now only starts normally in safe mode. When i try to start in normal mode it either freezes on windows loading screen or it restarts after a white screen appears as soon as i log in or it starts normally but in a very low resolution (600x400). In the last case i cant change the resolution and also the image seems to be "broken", broken in way that a smashed TV screen looks. I hope these info will help. Thanks in advance.
System Information (local)
--------------------------------------------------------------------------------
computer name: JOHN-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: MS-7821, MSI, Z97-G45 GAMING (MS-7821)
CPU: GenuineIntel Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17129213952 total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Tue 20/1/2015 7:24:42 μμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\012015-4040-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA800E9F94E0, 0xFFFFF8800506E23C, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Tue 20/1/2015 7:24:42 μμ GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
Bugcheck code: 0x116 (0xFFFFFA800E9F94E0, 0xFFFFF8800506E23C, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Tue 20/1/2015 7:06:55 μμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\012015-7815-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA800FF124E0, 0xFFFFF88004A22BFC, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Tue 20/1/2015 7:02:17 μμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\012015-14352-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA80104C1010, 0xFFFFF88004FF723C, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Tue 20/1/2015 6:29:51 μμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\012015-10467-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA800E9C1010, 0xFFFFF880049BEBFC, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 10/1/2015 3:08:56 μμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\011015-4118-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA800FDF0010, 0xFFFFF8800504923C, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 10/1/2015 2:55:36 μμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\011015-4149-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA800DC614E0, 0xFFFFF880049FABFC, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 10/1/2015 2:51:40 μμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\011015-4024-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA800FA41010, 0xFFFFF88004A34BFC, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 10/1/2015 2:50:59 μμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\011015-14164-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA800FD0B4E0, 0xFFFFF88004FCB23C, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 10/1/2015 2:48:04 μμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\011015-14601-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA8010906010, 0xFFFFF88004FC523C, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
12 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Facebook
Twitter
Instagram