- Jan 20, 2015
- 3
- 0
- 4,510
Sorry for the long post ahead.
I just built my new computer about 2 weeks ago. I have the MSI Z97M-Gaming motherboard. I was using MSI Live Update 6 to see if I needed to update anything on my computer and a MB bios update popped up. I did not know that the bios does not need to be updated, so I downloaded and installed the update.
I noticed my clock speed had changed after the update, so I tried to boot into the bios and saw that the screen is all messed up.
This is what the bios should look like: http://www.custompcreview.com/wp-content/uploads/2014/05/bios-msi-z97-gaming-7-lga1150-motherboard-custom-pc-review-02.jpg [1]
This is basically what the bios screen looks like now (sorry I don't have a actual picture of my bios screen at the moment, I'll get one tonight): http://i.ytimg.com/vi/Ce6IMS7iIUQ/hqdefault.jpg [2]
I can only see the setting options in my bios but when I click on it, nothing happens; it acts as if it opened the tab I just clicked, but I can't actually see it. If I do not boot into the bios, the computer works fine! I'm using it right now and not having any problems, other than the bios screen messing up.
I tried clearing the CMOS. I disconnected the psu from the wall and disconnected the cord from the psu, turned the psu switch to off. I pressed the case's power button a few times. Then took out the CMOS battery for about 15 seconds, put it back in, then held down the clear CMOS button on the MB for about 5 seconds.
I tried booting back into the bios screen but it is still messed up. However, and I'll say this again, the computer is working fine.
I called MSI technical support and they said I bricked my MB and would need to RMA it. I thought that if I bricked my MB, my computer would not work at all, it would be more than the bios screen messing up.
I know I can flash the bios to an older version but I'm not sure how to do that without being able to actually use the bios screen, or if that would even help at this point.
So I need help. I'm not sure what to do and am trying everything before having to RMA it. Someone help? Please?
I just built my new computer about 2 weeks ago. I have the MSI Z97M-Gaming motherboard. I was using MSI Live Update 6 to see if I needed to update anything on my computer and a MB bios update popped up. I did not know that the bios does not need to be updated, so I downloaded and installed the update.
I noticed my clock speed had changed after the update, so I tried to boot into the bios and saw that the screen is all messed up.
This is what the bios should look like: http://www.custompcreview.com/wp-content/uploads/2014/05/bios-msi-z97-gaming-7-lga1150-motherboard-custom-pc-review-02.jpg [1]
This is basically what the bios screen looks like now (sorry I don't have a actual picture of my bios screen at the moment, I'll get one tonight): http://i.ytimg.com/vi/Ce6IMS7iIUQ/hqdefault.jpg [2]
I can only see the setting options in my bios but when I click on it, nothing happens; it acts as if it opened the tab I just clicked, but I can't actually see it. If I do not boot into the bios, the computer works fine! I'm using it right now and not having any problems, other than the bios screen messing up.
I tried clearing the CMOS. I disconnected the psu from the wall and disconnected the cord from the psu, turned the psu switch to off. I pressed the case's power button a few times. Then took out the CMOS battery for about 15 seconds, put it back in, then held down the clear CMOS button on the MB for about 5 seconds.
I tried booting back into the bios screen but it is still messed up. However, and I'll say this again, the computer is working fine.
I called MSI technical support and they said I bricked my MB and would need to RMA it. I thought that if I bricked my MB, my computer would not work at all, it would be more than the bios screen messing up.
I know I can flash the bios to an older version but I'm not sure how to do that without being able to actually use the bios screen, or if that would even help at this point.
So I need help. I'm not sure what to do and am trying everything before having to RMA it. Someone help? Please?
Facebook
Twitter
Instagram