We have a HP 4200n installed in a computer lab of about 30 computers. It is networked, and is pushed out with Group Policy from the print server (Win Server 08).
The printer prints blank pages until the printer runs out of pages.
Tried plugging it in to a different network port. The issue stops once the Ethernet cable is unplugged. Also, when every computer is off in the lab, the printer doesn’t print paper non-stop. There is nothing in the print queue.
The printer was swapped with a known good working HP 4200n, and the issue still remains. The cartridge that was being used and worked, was placed the printer.
Somethings that I have found online as possible solutions, but have resulted in no solution:
-Reinstall Print drivers on all computers connected to printer.
-Use a PCL5 driver on server and client computers.
-Use the most up to date drivers.
-Clear the print queue and restart the print spooler on client computers and print server.
-Uncheck setting on client computers and print servers under printer properties that says "Enable bidirectional support" a.k.a. Two way support
-Uncheck the option in Port configuration in printer properties called "SNMP Status Enabled" on client computers and server.
-Cleaned component inside of printer that often causes a blank page after each print job (according to some websites)
-Cold Reset the printer
I would highly appreciate any solutions anyone may have besides what I have already tried.
I would also like to note that we have another HP 4200 in a building idenical to this one in a lab setup identical, and the printer doesn't print blank pages, and it uses the same driver as the problem printer does.
The printer prints blank pages until the printer runs out of pages.
Tried plugging it in to a different network port. The issue stops once the Ethernet cable is unplugged. Also, when every computer is off in the lab, the printer doesn’t print paper non-stop. There is nothing in the print queue.
The printer was swapped with a known good working HP 4200n, and the issue still remains. The cartridge that was being used and worked, was placed the printer.
Somethings that I have found online as possible solutions, but have resulted in no solution:
-Reinstall Print drivers on all computers connected to printer.
-Use a PCL5 driver on server and client computers.
-Use the most up to date drivers.
-Clear the print queue and restart the print spooler on client computers and print server.
-Uncheck setting on client computers and print servers under printer properties that says "Enable bidirectional support" a.k.a. Two way support
-Uncheck the option in Port configuration in printer properties called "SNMP Status Enabled" on client computers and server.
-Cleaned component inside of printer that often causes a blank page after each print job (according to some websites)
-Cold Reset the printer
I would highly appreciate any solutions anyone may have besides what I have already tried.
I would also like to note that we have another HP 4200 in a building idenical to this one in a lab setup identical, and the printer doesn't print blank pages, and it uses the same driver as the problem printer does.