- Oct 17, 2011
- 3,166
- 8
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OK, we're looking to finally go with smartphones -- we don't need the smartphones per se, but my wife is tired of the lack of connection on her Tracfone fliphone.
Since we already have iPod touches, and she has an iPad Air for her job (professor at a local community college), we decided we're going with iPhones. Haven't decided which ones yet, but leaning towards 5S (prefer 32GB over the 16GB) or the 6 (not the plus, probably just 16GB). We also eliminated T-Mobile & Sprint from the selection -- although T-Mobile's prices seem to be the best, their coverage areas aren't as large; Sprint supposedly has great customer service, but my brother-in-law had no access whenever he would go on base.
That leaves the big 2: AT&T & Verizon. Now, I'm looking over their pricing structures & options they have available. The biggest issue I'm running into, however, is the way Verizon's cart works; even though they advertise their "More Everything" family plans with multiple devices and indicating that you can choose your smartphones with their Edge program, the actual online cart will only allow 1 device on the Edge plan at a time.
In any case, though, aside from price, are there any particular reasons to pick AT&T over Verizon, or vice versa? They both have unlimited talk/text, so that doesn't matter. And while the majority of my in-laws have AT&T already (brother-in-law & his wife have iPhones, other brother-in-law has Android, & sister-in-law & her husband have "lower-end" phones -- they're not Android/Apple/Windows smartphones, but they're more than just a flipphone), unlimited talk/text means we don't have to be on the same network to contact them.
And yes, I know that AT&T is planning on introducing rollover data on Monday (1/25), something that Verizon is apparently not working on yet. However, considering that for apparenlty an extra $10 or so per month over their "base" plans both AT&T & Verizon offer 10GB/month of shared data, rollover is nice but not necessarily the dealbreaker.
What I'm mainly looking for is, which one is a) generally less expensive (i.e. fewer hidden costs on your bills), b) more reliable, & c) better to work with for customer service?
Since we already have iPod touches, and she has an iPad Air for her job (professor at a local community college), we decided we're going with iPhones. Haven't decided which ones yet, but leaning towards 5S (prefer 32GB over the 16GB) or the 6 (not the plus, probably just 16GB). We also eliminated T-Mobile & Sprint from the selection -- although T-Mobile's prices seem to be the best, their coverage areas aren't as large; Sprint supposedly has great customer service, but my brother-in-law had no access whenever he would go on base.
That leaves the big 2: AT&T & Verizon. Now, I'm looking over their pricing structures & options they have available. The biggest issue I'm running into, however, is the way Verizon's cart works; even though they advertise their "More Everything" family plans with multiple devices and indicating that you can choose your smartphones with their Edge program, the actual online cart will only allow 1 device on the Edge plan at a time.
In any case, though, aside from price, are there any particular reasons to pick AT&T over Verizon, or vice versa? They both have unlimited talk/text, so that doesn't matter. And while the majority of my in-laws have AT&T already (brother-in-law & his wife have iPhones, other brother-in-law has Android, & sister-in-law & her husband have "lower-end" phones -- they're not Android/Apple/Windows smartphones, but they're more than just a flipphone), unlimited talk/text means we don't have to be on the same network to contact them.
And yes, I know that AT&T is planning on introducing rollover data on Monday (1/25), something that Verizon is apparently not working on yet. However, considering that for apparenlty an extra $10 or so per month over their "base" plans both AT&T & Verizon offer 10GB/month of shared data, rollover is nice but not necessarily the dealbreaker.
What I'm mainly looking for is, which one is a) generally less expensive (i.e. fewer hidden costs on your bills), b) more reliable, & c) better to work with for customer service?
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