Internet cuts out every so often.

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Daniel Selnes

Reputable
Jan 22, 2015
1
0
4,510
Okay. so i have had this problem for a couple of days now. and it is realy driving me crazy as a gamer, surfing the web is no problem at all, but i cant play any games because i only get disconnected, like i can usualy logg on to world of warcraft but after 2-10 min i get disconnected, or with Lol f.eks i cant even get into a game. The internet reconnects after about 5 seconds. but the wierd part is that its only on my computer or it could be the ethernet since im the only one using a cable, the wireless is fine. i'm not a internet genious but i have tried to restart the router and moden, switched cable, turn the firewall off and the other basic stuff. please help im about to rip my hair off
 
Solution
A
update network card drivers, test w/wow
if no success, connect directly to modem, test w/wow
if no success, replace network cable test w/wow.
if no success, "ping 127.0.0.1 -t" at the command prompt. this will test your network card. let it run for 10 minutes. after that press [ctrl] + C to end the test. if the summary of the results at the bottom of the command prompt window do NOT look like this:

"Ping statistics for 127.0.0.1:
Packets: Sent = %howevermanysentin10minutes%, Received = %howevermanysentin10minutes%, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms"

you network card is bad.

if the results look like the above text. call the...
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digitaldoc

digitaldoc

Expert
Ambassador
Oct 31, 2003
5,213
0
36,960
Look at the driver for the LAN port on the desktop.

I would take the router off, and connect via a wire the desktop directly to the modem. Does the problem persist or go away? If it persists, call you ISP as it is a modem or connection issue that they need to work on. If the problem resolves, than the issue is the router.
 
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A

AgPaul

Honorable
Jan 23, 2015
105
1
10,710
update network card drivers, test w/wow
if no success, connect directly to modem, test w/wow
if no success, replace network cable test w/wow.
if no success, "ping 127.0.0.1 -t" at the command prompt. this will test your network card. let it run for 10 minutes. after that press [ctrl] + C to end the test. if the summary of the results at the bottom of the command prompt window do NOT look like this:

"Ping statistics for 127.0.0.1:
Packets: Sent = %howevermanysentin10minutes%, Received = %howevermanysentin10minutes%, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms"

you network card is bad.

if the results look like the above text. call the isp and demand it is their problem.
 
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