Asus factory reset error "cannot find the recovery environment"

Daniel Stanciu

Reputable
Nov 23, 2014
18
0
4,510
I have an asus laptop with preinstalled windows 8 on it. Few months ago it updated to windows 8.1, and now basically windows 8.1 doesen`t recognize the factory reset image. I`ve been searchin and others have the same problem was wondering if any1 has a solution for this since other installed windows 7 or other fresh copys.
 

Daniel Stanciu

Reputable
Nov 23, 2014
18
0
4,510
thx anyway. it was the reagentc wich was disabled. for others experiencing this problem run command prompt as administrator, type reagentc /info . and if it says disabled just type reagentc enable and wait 1 min, then it shud work.