I have a folder with some MKV files in and everytime I try to delete them or the folder containing them my Windows Explorer brings up a crash error saying Windows Explorer Has Stopped Working and it shuts down. I see the folder delete and when I go back into Documents the folder is back and the samething happens again when I try and delete it again. This all happened since I started using a new Blu-ray burner and I've had no problems before with MKV files when I used my old Blu-ray burning. My new one has messed something up in my PC.
Sometimes that Windows Explorer error happens as soon as I click on Documents. Then things changed to it only doing it when I enter the folder where the MKV files are and then it changed again to it doing it again followed by freezing my PC when I tried deleted the folder with MKV files and now it does it without freezing so far where the folder of MKV files seems to delete and it returns again where I can't delete it.
I tried using Regedit and Autoruns but I don't know what I'm looking for apart from something in Autoruns that is dated for the day and time when I first started using my burner and obviously nothing fixed. Please help me. I can't fix this problem and I'm worried sick about my data. I also tried Spybot Search & Destroy and Reg Clean Pro and they failed to fix things.
Thanks.
Sometimes that Windows Explorer error happens as soon as I click on Documents. Then things changed to it only doing it when I enter the folder where the MKV files are and then it changed again to it doing it again followed by freezing my PC when I tried deleted the folder with MKV files and now it does it without freezing so far where the folder of MKV files seems to delete and it returns again where I can't delete it.
I tried using Regedit and Autoruns but I don't know what I'm looking for apart from something in Autoruns that is dated for the day and time when I first started using my burner and obviously nothing fixed. Please help me. I can't fix this problem and I'm worried sick about my data. I also tried Spybot Search & Destroy and Reg Clean Pro and they failed to fix things.
Thanks.