Hey, my brother and I are trying to put together a PC here, but it's not POSTing.
The CPU is a intel i5 4690k and the motherboard is msi z97 gaming 7.
We turn on the motherboard but there are no debug LED lights on. The motherboard turns on, the fans turn on, but the CPU doesn't get hot like it should, and the debug LED's are not on at all. All that is connected is the motherboard power cable and the CPU power cable. outside the system attached is an HDMI cable, of which the TV says there is no signal. Something is happening though, as when we put it in the TV says "No signal", but when it is out, it says "Check Signal Cable".
I believe it's a defective board, but shouldn't the debug LED's come on? Shouldn't the CPU get warm when you put it on?
I tested the CPU's temperature for when we boot it, and it seems to rise a few degrees fahrenheit when it boots, but it quickly goes down. We tried using different RAM sticks, but changing what slot they are in doesn't seem to change anything.
What can we do at this point other than RMAing it. We bought it off amazon and it arrived today, so it would be over a week to return it and he kinda needs it working now.
The CPU is a intel i5 4690k and the motherboard is msi z97 gaming 7.
We turn on the motherboard but there are no debug LED lights on. The motherboard turns on, the fans turn on, but the CPU doesn't get hot like it should, and the debug LED's are not on at all. All that is connected is the motherboard power cable and the CPU power cable. outside the system attached is an HDMI cable, of which the TV says there is no signal. Something is happening though, as when we put it in the TV says "No signal", but when it is out, it says "Check Signal Cable".
I believe it's a defective board, but shouldn't the debug LED's come on? Shouldn't the CPU get warm when you put it on?
I tested the CPU's temperature for when we boot it, and it seems to rise a few degrees fahrenheit when it boots, but it quickly goes down. We tried using different RAM sticks, but changing what slot they are in doesn't seem to change anything.
What can we do at this point other than RMAing it. We bought it off amazon and it arrived today, so it would be over a week to return it and he kinda needs it working now.