asus bios windows 7 product key

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rdrew1961

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Jan 24, 2015
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I have a five year old ASUS K60I that required a new Win 7 Home Premium install last September. After two days online and on the phone with Microsoft. They installed a fresh version and provided me with a new product key as mine was no longer readable from the label on the bottom of my laptop, and all was well... Until a few days ago, after four months of normal. I am getting a message that my installation is counterfeit because the key I was given by Microsoft is not valid because it does not match the one on the label on the bottom of my laptop, or in the BIOS. Great. I called ASUS and they want $50.00 for a recovery CD, even though I have my computer registered by serial number, and they know I am a valid, paid user. My question is that if the key code is in the BIOS, is there a way I can recover it and fix my registration issue without going through a complete re-install and $50.00 as proposed by ASUS?? IMHO, it is a scam for them to whack me because they did a crappy job of placing a label, and yes, shame on me for not writing the damn product key down somewhere, but who knew. Is there hope?
 
Solution
C
the key on the bottom isn't really the key used to activate. asus uses the bios to store a string that has to match up certain files on the hard drive (aka oem slic). chances are those files are still there and the 'new' key overwrote the files that matched the bios string and once it did its check it flagged it.

Recovery cds are the best way to get it all back to normal, there are other ways but I believe they are frowned upon on these forums. If your lucky, first you should backup everything you can/want, then restart and spam F9. that should take you to the recovery partition where you can 'restore' everything to factory. then just re add everything from the backup as it will DELETE EVERYTHING.

hope this helps
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crystal_tech

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Sep 19, 2007
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the key on the bottom isn't really the key used to activate. asus uses the bios to store a string that has to match up certain files on the hard drive (aka oem slic). chances are those files are still there and the 'new' key overwrote the files that matched the bios string and once it did its check it flagged it.

Recovery cds are the best way to get it all back to normal, there are other ways but I believe they are frowned upon on these forums. If your lucky, first you should backup everything you can/want, then restart and spam F9. that should take you to the recovery partition where you can 'restore' everything to factory. then just re add everything from the backup as it will DELETE EVERYTHING.

hope this helps
 
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rdrew1961

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Jan 24, 2015
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4,510
I know about that one, thanks. I was hoping to avoid having my computer down AGAIN for another day while it comes back to life.

Thank you very much for the response, and confirming what I figured I will have to do.
 
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