ASrock 970 Extreme 3 boot problems

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AceMcCool

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Jan 25, 2015
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I have been having boot problems recently on a new setup.

Asrock 970 extreme3 board
2x4gb ddr3 1866 ram
nvidia 8800 gts 512
AMD FX 8320 8 core processor
1 WD 200gb hd

I have one hard drive which is a WD 200gb drive. I did have another drive but it failed so I removed it a few days ago.

Anyway over the last few days when I turn the computer on, it will not boot. Won't even get to the post screen. I try to restart but the restart button does nothing. Holding the power button down will some times shut it down but I have had to turn it off at the PSU about half the time. I found that taking the panel off and removing and reconnecting wires on the hard drive seemed to help more than just turning on/off the computer.

When it finally boots up the mobo does show a message that it has failed to boot over a few times and gives me options to go into the bios or boot order screen but it goes away after a few seconds and the computer loads into windows just fine after that. The computer will work fine until I shut it off then I have the same boot problem over again.

Can this be PSU problem? Hard drive problem? Mobo problem?
-PSU is a no name brand I can't find any company info on. Foxtech, 500watts
Maybe its underpowered for this setup due to age?
-Hard drive is from 2004 and WD tests found it was working properly


______

Side problem:
While troubleshooting this, I accidentaly forgot to plug in the 6pin connector to my vid card and when I turned on the computer it made a high pitch squeal. I shut it down right away and found the problem and booted back up. Initially the screen was fine but after maybe 5 seconds artifacting started showing up and got worse. Rebooting didn't help and I now have the dreaded error 43. I can still use the card but it only operates at 800x600 and is not detected by windows as an nvidia card. I assume the card is now toast because of it accidenatly being run without proper power. Only option I saw was to bake it even though I don't think this error 43 will be fixed by that.

 
Solution
emdea22
Well i'm afraid i have some bad news:

Firstly Your motherboard doesn't fully support your CPU

The asrock 970 extreme 3 has essentially the same power delivery as the 970 pro 3 the only difference is the heatsink on the extreme3. These boards can only handle a maximum of FX6350 with a slight overclock before problems start to arise. It might handle the 8320 at stock speeds but its not guaranteed.

On top of your first issue you decided to add unstable power to an already unstable syestem -> using a no-name PSU on a PC is like playing with fire near a tank of methane gas. A bad PSU can slowly kill HDDs, GPUs, CPUs etc so your HDD failing is very likely to be a consequence of your bad PSU.

The fact you didn't plug the 6pin on your card...
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emdea22

emdea22

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Well i'm afraid i have some bad news:

Firstly Your motherboard doesn't fully support your CPU

The asrock 970 extreme 3 has essentially the same power delivery as the 970 pro 3 the only difference is the heatsink on the extreme3. These boards can only handle a maximum of FX6350 with a slight overclock before problems start to arise. It might handle the 8320 at stock speeds but its not guaranteed.

On top of your first issue you decided to add unstable power to an already unstable syestem -> using a no-name PSU on a PC is like playing with fire near a tank of methane gas. A bad PSU can slowly kill HDDs, GPUs, CPUs etc so your HDD failing is very likely to be a consequence of your bad PSU.

The fact you didn't plug the 6pin on your card shouldn't have killed it - it either got moved slightly from the slot or your PSU killed it.



What you need to do:

Get another PSU - i recommend a SeaSonic 500W unit.
If you still have problems test your components:

first test the 8800gt in another system
If the 8800gt is faulty then test another GPU in your own system - problems might not be limited to gpu depending on what damage that PSU did.
 
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Solution
C

Calvin7

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Feb 19, 2013
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The 8800 gts 512 power requirements are a minimum 400 Watts and 26 Amps on the +12V.
The high pitch squeal sounds if you forget to plug in the PCIe power cord. That's normal.

Foxtech, 500watts, I think is a free power supply that came with Foxtech cases. It probably doesn't have enough +12v amperage to run the card.

A new system probably has the 970 Extreme3 R2.0. Are you sure you don't have the R2.0 model?
http://www.asrock.com/mb/AMD/970%20Extreme3%20R2.0/?cat=CPU

 
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AceMcCool

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Jan 25, 2015
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Ok thanks.

I have the R2.0 version of the board that lists the FX 8320 as supported.
Forgot to mention that.

I used this PSU with my old components and it ran great for years.
AMD Athlon 64 x2 6000+ processor
Asus M2N32-SLI Deluxe Motherboard

The PSU only came with the 1, 4 pin cpu connector and the mobo documentation only mentioned how to plug it in depending if you had the 4 pin or the 8 pin connectors. Figured I probably should have the 8 pin for this size of cpu but it didn't seem to make any special mention for power requirements. It worked well prior to all this happening ha ha.

Will have to pick up a new power supply, do you have any other brand recommendations? My go-to place doesn't carry SeaSonic normally.

Do you think the proper PSU will help resolve the GPU problems or is that card toast?
 
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emdea22

emdea22

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I;ve tested the 8320 on the ASRock pro3 r2 and that uses the exact same power delivery as the extreme 3 r2 only difference it has a heatsink. Its hit and miss, as soon as you load all 8 cores things start getting bad. Either throttling or restarts.

I know what the website says - > if it said it supported the 9590 would you believe it?
Don't get me wrong - its a great budget board for a 6 core cpu but thats its limit. There are threads of people having issues with 8 cores on that board.
 
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AceMcCool

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Update: Still having problems :(

I bought a new PSU and just hooked it up, computer booted up and the screen was normal and at the usual resolution. Then after about 30 secs of looking the desktop it started up again with the artifacting and such. So I restarted the computer and it won't boot.

While trying to figure this out I found that the only way I can get it to boot is if I turn off the power at the power supply, wait around 30 sec and then turn its power on and turn the computer on again. It always boots up if I do that. Also some times I will get the artifacting right off the bat and some times it takes 20-30 seconds to start up.

I wasn't able to test my GPU in a different computer and I have tried a different hard drive as well and get the same results.

No idea why the computer won't boot after I restart it without turning off/on the psu.

The board shot?
 
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emdea22

emdea22

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PSU short circuit protection is probably triggered.

As i said before - you need to test your components - old PSU might have killed something along the way.
These types of situations can't be magically solved. If you can't find a microcenter to do some cheap troubleshooting on your PC then my advice is to borrow a gpu or just buy a cheap low end gpu off of ebay (old PCI-e like a geforce 8500, anything thats under $10)
Make sure its a trusted seller and the card works so if it doesn't work on your PC then its most likely your motherboard.

The only way to be 100% sure of whats damaged is to test components individually - anything else is guessing.
 
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AceMcCool

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Thanks emdea22,

I picked up a new vid card and for the most part everything is fine. My only problem is the boot issue which sounds like the short circuit protection.

Anytime I try to turn on the computer either by pushing the on/off button on the case or as part of restarting, it will not boot. This happens even when you change a setting in the bios and it restarts. Everything turns on but it seems to hang right where you usually would hear the HDD start working.

I can shut it down via windows but when I use the case button to power it on, it won't boot.

I have to turn it off by holding the case button down for 5 seconds to turn it off then turn the PSU off for 30 sec then turn on and push case button on, then it will boot up fine.

I pulled everything out and reinstalled all components to make sure there were no extra spacer screws making contact with motherboard and as far as I can see, its all hooked up correctly.

What else causes the short circuit protection to trigger? I couldn't find much information online about it.
 
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emdea22

emdea22

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I just had a similar issue a few days ago. Turns out it was a malfunctioning usb mouse at the source of it.
If you changed the PSU and GPU then common things that can cause problems are:
-case connections to mobo (pwr button, leds, reset sw, front audio and usb)
-fans (cpu, case etc)
-faulty cables on peripherals (keyboard, mouse, usb cables, gaming controllers, usb headsets etc)
-bad motherboard

Uncommon:
-damaged HDD
-bad PCI/PCI-e slot (misalignment)
-BIOS error
-electric loop - more components connected to the same wall socket and one of them is malfunctioning causing problems for others.
 
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AceMcCool

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I have done all those things as well as removed everything from the case and started over again and I still have this problem. I also tried another Hdd and had the same thing happen. Happens even when I go through the BIOS and save or discard settings which is a restart.

Haven't tried moving the computer to a different wall socket yet but there isn't anything else other than a light that is on the same electrical household circuit. (Had my other setup at this spot for years and no problems).

So I am off to asrock for a RMA I guess.
 
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AceMcCool

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Update:

RMA'd motherboard. Sent it to AsRock canada March 1st, they received it March 9th and I had it back March 25th.

They replaced it with a new one.
It works properly now, only thing I have to say is it has a strong chemical smell out of the box. I wonder if it had a reflow done.

I also had to return my video card (VisionTek R7 260x) It had overheating problems and artifacting. It was discontinued and I returned and replaced it with a Nvidia GTX 750 SC.


This story is solved and over

Thank you for your help.
 
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