I have a new laptop with windows 8 - it won't read my WD - doesn't even show that it's plugged into the USB port

Toggle sidebar Toggle sidebar
Sort by date Sort by votes
J

jojo9092

Reputable
Jan 8, 2015
26
1
4,540
Is the hard-drive self powered meaning it just has a usb connecter or uses a power adapter? Some laptops have a high power port. Try all the ports on the laptop. If the problem persists, get a powered usb hub.
 
Upvote 0 Downvote
D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
Hi there dkostlpark,

You will need to provide some more information on your computer as well as HDD model. Does the HDD power up?
Apart from that, if this is a desktop computer, you may want to try to connect it to the ports on the back of the case as they tend to provide more power. If you had a new laptop, then the ports may be supplying less power as well. So, you may need to get a Y type of USB cable.
If these does not help, and your WD is working fine on another computer, then I guess it will be a good idea to contact the computer's manufacturer support.

Hope this will help,
D_Know_WD
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom