Hello everyone,
My 9yr old daughter has used this computer for quite a while for her games which, in turn, downloaded a TON of crap on here. Everything (sound, video, various other core drivers, etc)was working fine (except for pop-ups, running slow, etc due to virus' and malware). I ran multiple scans recently and removed all of the bad stuff. Now my sound doesn't work. Don't know if the virus scans removed a .dll is wasn't supposed to or what, but I've tried about everything I can think of to no avail. Here's some info to mull over (ha!):
--Computer is an older emachine model ET1641 with an integrated Realtek sound card.
--Running Windows 7 Ultimate SP1 32 bit
--When you click on the volume icon next to the clock in the taskbar, it automatically launches the troubleshooter.
--In the control panel, it shows I have no audio device installed.
--In the device manager, it shows yellow triangles on a series of audio related devices under the sound, video, and game controllers title.
--I have downloaded the respective drivers/codecs directly from Realtek's website, but when I run the install wizard, it gives me a "No driver supported in this package" error.
--I have searched all .dll files in the Sys32 folder and see nothing related to audio at all
--I have tried installing all of this and troubleshooting in standard and safe mode with no luck.
Sorry this post is so long, but I am stumped!! Thanks in advance for any help!!!
My 9yr old daughter has used this computer for quite a while for her games which, in turn, downloaded a TON of crap on here. Everything (sound, video, various other core drivers, etc)was working fine (except for pop-ups, running slow, etc due to virus' and malware). I ran multiple scans recently and removed all of the bad stuff. Now my sound doesn't work. Don't know if the virus scans removed a .dll is wasn't supposed to or what, but I've tried about everything I can think of to no avail. Here's some info to mull over (ha!):
--Computer is an older emachine model ET1641 with an integrated Realtek sound card.
--Running Windows 7 Ultimate SP1 32 bit
--When you click on the volume icon next to the clock in the taskbar, it automatically launches the troubleshooter.
--In the control panel, it shows I have no audio device installed.
--In the device manager, it shows yellow triangles on a series of audio related devices under the sound, video, and game controllers title.
--I have downloaded the respective drivers/codecs directly from Realtek's website, but when I run the install wizard, it gives me a "No driver supported in this package" error.
--I have searched all .dll files in the Sys32 folder and see nothing related to audio at all
--I have tried installing all of this and troubleshooting in standard and safe mode with no luck.
Sorry this post is so long, but I am stumped!! Thanks in advance for any help!!!