Hi, I've spent the whole day fixing my PC. It all started this morning when the Facebook page got all messed up into squares, much like artifacts. Then the screen went black, the monitor was still on, but only displaying black screen.
I did a hard restart only for the screen to go black again. I got into safemode, uninstalled the GPU (AMD radeon 7770HD) and restarted. It got into win 8.1 normally, but I could hear the CPU was very busy. After around 5 mins the screen went black again. I restarted into safemode, uninstalled the GPU again, disabled windows's auto-driver installation and restarted. Again for just a few minutes and then it died. So I formatted C:\ and got a fresh copy of Win8.1 onto it. It works fine until I try to install video drivers (as a matter of fact, I am writing this from that same win 8.1). At that point it goes black permanently after it flickers once like usual when installing video drivers.
I've tried several proposed fixes, none have worked. I've physically removed the GPU, cleaned the socket, even applied new thermal paste - the problem persists.
I have 2 RAM cards, so I tried installing the video driver with each one out - still black screen.
The event logs shows this:
- event ID 41 kernel-power (when I'm forced to hard reset)
- event ID 10005 DistributedCOM shows up 134 times (details of this at the bottom)
My rig is as follows:
CPU: Intel i5-3450
GPU: AMD Radeon 7770 HD
RAM: 2x 4 GB DDR3
HDD: WD 1 TB
DistributedCOM details:
"DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "Unavailable" in order to run the server:
{DD522ACC-F821-461A-A407-50B198B896DC}"
Log:
- System
- Provider
[ Name] Microsoft-Windows-DistributedCOM
[ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E}
[ EventSourceName] DCOM
- EventID 10005
[ Qualifiers] 0
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8080000000000000
- TimeCreated
[ SystemTime] 2015-01-27T00:26:10.771424600Z
EventRecordID 415
Correlation
- Execution
[ ProcessID] 592
[ ThreadID] 340
Channel System
Computer Loki-i5
- Security
[ UserID] S-1-5-21-1969235639-2931010290-2395052036-1001
- EventData
param1 1084
param2 ShellHWDetection
param3 Unavailable
param4 {DD522ACC-F821-461A-A407-50B198B896DC}
I did a hard restart only for the screen to go black again. I got into safemode, uninstalled the GPU (AMD radeon 7770HD) and restarted. It got into win 8.1 normally, but I could hear the CPU was very busy. After around 5 mins the screen went black again. I restarted into safemode, uninstalled the GPU again, disabled windows's auto-driver installation and restarted. Again for just a few minutes and then it died. So I formatted C:\ and got a fresh copy of Win8.1 onto it. It works fine until I try to install video drivers (as a matter of fact, I am writing this from that same win 8.1). At that point it goes black permanently after it flickers once like usual when installing video drivers.
I've tried several proposed fixes, none have worked. I've physically removed the GPU, cleaned the socket, even applied new thermal paste - the problem persists.
I have 2 RAM cards, so I tried installing the video driver with each one out - still black screen.
The event logs shows this:
- event ID 41 kernel-power (when I'm forced to hard reset)
- event ID 10005 DistributedCOM shows up 134 times (details of this at the bottom)
My rig is as follows:
CPU: Intel i5-3450
GPU: AMD Radeon 7770 HD
RAM: 2x 4 GB DDR3
HDD: WD 1 TB
DistributedCOM details:
"DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "Unavailable" in order to run the server:
{DD522ACC-F821-461A-A407-50B198B896DC}"
Log:
- System
- Provider
[ Name] Microsoft-Windows-DistributedCOM
[ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E}
[ EventSourceName] DCOM
- EventID 10005
[ Qualifiers] 0
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8080000000000000
- TimeCreated
[ SystemTime] 2015-01-27T00:26:10.771424600Z
EventRecordID 415
Correlation
- Execution
[ ProcessID] 592
[ ThreadID] 340
Channel System
Computer Loki-i5
- Security
[ UserID] S-1-5-21-1969235639-2931010290-2395052036-1001
- EventData
param1 1084
param2 ShellHWDetection
param3 Unavailable
param4 {DD522ACC-F821-461A-A407-50B198B896DC}
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