Random frequent BSOD

irresponsibleowner

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Jan 26, 2015
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Hello I need help, my pc has been restarting often, crashing, freezing, sometimes restarting without displaying anything. I'm an irresponsible person, this has been happening for a while now and I've been sort of ignoring it sadly. Things I've done so far, opened it, cleaned it with air and gotten dust out of the fans, safe mode (it crashes sometimes, maybe less often though.), restoring back to factory defaults and then reinstalling the general stuff, updating, and reinstalling my graphic card. It has crashed a couple times while doing that.. I'm still working on that. I've also done 'error checking' and that came out fine with no errors. If anyone willing to help or point me in the right direction I'll be very grateful.

I'll download anything I need to, to check up on my pc. I'll post the crash logs as soon as possible, I don't quite remember where their located to be honest. This PC has been with me for a while, I'm not sure if its getting old or what but I do wanna see if it can last another year. I'm not in the mood or in the position to get a new pc at the moment. I should have payed more attention to my pc health. :(

DXdiag info
http://pastebin.com/4NgpaJX9 (updated)
I'll add crash dump info soon as I find it and can post it up.
Checked %SystemRoot%\MEMORY.DMP No folder, there is a minidump folder but not sure if thats it or not..

Thanks, not sure when I can respond back.. sometimes I have to restart it several times before I get anywhere/can do anything.

Here's the minidumps.. if that helps :( the big 300mb memory.dmp has now become a 900mb memory... my internets too slow I can't upload that one, it crashed before I could back when it was 400mb.. Ill try again a different place / time maybe but I hope the mini dumps will do / help.. I'm still updating where I can.

hmm, the memory.dmp its now 359mb, i'm uploading now all in the same folder. Someone help please. I wanna know why and try to fix it if I can. Also, finished installing/updating stuff, kinda.. I keep getting errors now (failed attempts at installing).

https://www.mediafire.com/folder/gap1z95z0t1yz/Minidump
https://www.mediafire.com/folder/gbah5vgpaxbv6/Minidump
 

gilbadon

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Look at your memory dump files. I do not know how to do this myself, but every time windows crash's it unloads a bunch of debugging info within the memory dump files which can be as large as 1GB in size and explain a TON when it comes to problems.
 

irresponsibleowner

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Jan 26, 2015
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hmm found a file thats called MEMORY.DMP is that it? its about 300mb, should I post it on mediafire or something. Might restart pc soon because updates are done and don't want to push my luck.. its crash right after before.
 

irresponsibleowner

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Jan 26, 2015
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15 results for "WindowsUpdate_00000643" "WindowsUpdate_dt000"
1. 1 Open the Windows Update troubleshooter
2. 2 Learn how to install Windows 7 Service Pack 1 (SP1)
3. 3 Windows Update error 80071A90
4. 4 Windows Update error 0x80243004
5. 5 Windows Update error 800706BA
6. 6 Windows Update error 8024200d
7. 7 Windows Update error 80240016
8. 8 Windows Update error 80072efe or 80072f76
9. 9 Windows Update error 8024002D
10. 10 Windows Update error 80072f78, 80090305, or 8009033f
11. 11 Windows Update error 8007f0f4 or FFFFFFFF
12. 12 Troubleshoot problems with installing updates
13. 13 Windows Update error 80070422
14. 14 Windows Update error 0x800F081F
15. 15 Windows Update error 80070008 or 8007000e

errors I got while updating, restarting, then updating more.
 
looks like a old machine
BIOS Version P01-A3
BIOS Release Date 08/20/2009


Manufacturer Gateway
Product RS780
Processor Version AMD Phenom(tm) II X4 805 Processor
Processor Voltage 0ch - 2.9V
External Clock 200MHz
Max Speed 2500MHz
Current Speed 2500MHz

running windows 7 RTM with no service pack or any updates.

- you might install BIOS updates and motherboard drivers.
maybe remove:
C:\Windows\system32\drivers\NTIDrvr.sys Tue Mar 24 20:09:39 2009
C:\Windows\system32\drivers\UBHelper.sys Mon Apr 27 01:48:19 2009
and get windows 7 sp 1 and updates.

Also, the machine is so old you would want to run a bunch of hardware tests to confirm it is ok. Even the CPU cooler paste can be bad.
 

irresponsibleowner

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Jan 26, 2015
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Thanks, Ill try that what are good tools to do all those things? Sorry I forgot to update the dxdiag info, will do when not in safe mode. I've updated it a bit, problem is it won't update 1 windows 7 sp 1, it did for the rest just not that one. I'll try to figure it out and pinpoint the reason why at least.

Bios is up to date maybe? I think gateway shut down or something to that effect right? I'll check again. How do I uninstall/remove those things? Do I just go to the folder and delete? Sorry I'm kinda stupid and overly worried I'll do something wrong. Thanks again for the response.
 

irresponsibleowner

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Jan 26, 2015
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hmm there's a 2010 bios on the site but it has a warning and i'm not sure why doesn't say. Not sure why the updater didn't pick up that bios when I was checking for it before. I'm assuming I just download and install? What drivers do I install? All of them? Do I evem need the nvidia one? As long as its a newer version I should download it?
 
-you can use http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys
to help figure out what software package installed the driver.

- I would install as many of the motherboard drivers as needed but you really need to get the system updated to windows 7 SP1 + fixes because there are so many known bugs in your RTM version. Also, newer video drivers will bugcheck in windows code when you use a screen saver. (and many other known bugchecks)


 

irresponsibleowner

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Jan 26, 2015
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Okay thanks, will do.