Hi guys, I have a 1tb Seagate external hard drive which Im guessing got corrupted. When i plug it in my computer, it does not get recognized; it's not in My Computer but when i checked the area where i can "safely remove a device" it's there; it says "back up +" also it's in my Device Manager it even says "the device is working properly" on the "properties" area. I also tried downloading a file recovery software but it also cant recognize my hard drive. The light of the hard drive is NOT working also. Please help.
Solution
- Oct 31, 2003
- 5,213
- 0
- 36,960
Try the drive on a different computer.
Use CrystalDiskInfo software to look at the SMART Data for the drive.
Use CrystalDiskInfo software to look at the SMART Data for the drive.
Boogieman_WD
Judicious
- Jul 31, 2014
- 6,050
- 2
- 35,960
Hey kbmf. The guys have given you some pretty good advice, but I'd recommend that you test the drive with the manufacturer's diagnostic tool. Also you should try the basics of troubleshooting first: try the drive with a different USB cable (not longer than 12") and try it with a different computer and different USB ports (USB 2.0 and 3.0). As @fzabkar has mentioned your last resort should be, taking the drive out of the enclosure and connecting it directly to your motherboard via a SATA connection, but note that if your drive is still under warranty, this would probably void it.
Hope that helps. Good Luck.
Boogieman_WD
Hope that helps. Good Luck.
Boogieman_WD
- Status
TRENDING THREADS
-
-
News US sanctions transform China into legacy chip production juggernaut — production jumped 40% in Q1 2024- Started by Admin
- Replies: 33
-
-
-
Question New pc build r9 7900x3d rtx 4080 super no post only ram rgb turns on- Started by Harvey Durward
- Replies: 5
-
RTX 4070 vs RX 7900 GRE faceoff: Which mainstream graphics card is better?
- Started by Admin
- Replies: 73
Facebook
Twitter
Instagram