HDD not working due to I/O device error

FireyNebula · Jan 28, 2015

I recently built a new PC but it has never been able to use the HDD. I have installed windows 8.1 on my SSD, but have been unable to install anything on the HDD. My PC can detect the HDD and lists it under hardware but when I go onto disk management and try to initialise it, it says "The request cannot be performed due to an I/O device error". Please help.

IamTimTech · Jan 28, 2015

Do you have a flash drive plugged in whilst trying to boot?

FireyNebula · Jan 29, 2015

No I do not

D_Know_WD · Jan 29, 2015

Hi there FireyNebula,

I/O(input/output) error sometimes could be a results of some connection issues. So, you can start with swapping the cables as well as changing the port. Trying the drive on another system will not hurt too.
If the issue persist after you have checked all the connections, then I guess you should contact the HDD's manufacturer Support and eventually RMA the drive.

Cheers,
D_Know_WD

IamTimTech · Jan 29, 2015

D knows what he's talking about, may I ask what drive you are using

FireyNebula · Jan 31, 2015

Thanks for your help. I am using a seagate barracuda hard drive. I have already tried swapping over cables and ports to ones I know work without success. I have ordered a SATA to USB cable so I can easily try the drive on other computers.

IamTimTech · Jan 31, 2015

I imagine your drive is faulty, IMay I suggest that you replace it with a Western Digital Caviar Blue orBlack (If budget permits). They are the better drive.

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HDD not working due to I/O device error

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