Is there anything I can buy to allow me to bypass the usb connection on the drive to access the information? Moisture got on the cable, when I plug it in it works on and off. I just want to copy the data off!!! Please help? Thank you in advance for any advice that might help.
WD My Passport Ultra USB is not working.
- Thread starter Dreadzz
- Start date
Solution
- Oct 31, 2003
- 5,213
- 0
- 36,960
http://www.amazon.com/Drive-Adapter-Converter-Optical-External/dp/B001OORMVQ/ref=sr_1_5?ie=UTF8&qid=1422503019&sr=8-5&keywords=usb+to+sata+adapter
If you want to mount the drive out of the case, the SATA to USB adapter should work.
If you want to mount the drive out of the case, the SATA to USB adapter should work.
D_Know_WD
Judicious
- Jul 30, 2014
- 6,633
- 3
- 35,960
Hi there Dreadzz,
The first thing you should do is to let the port dry out before trying to connect it. I would advise you to try connecting your WD My Passport with another USB cable as well.
You shouldn't take the drive out of the enclosure because it is hardware encrypted. This means that the data can be accessed only if the drive is inside the enclosure.
If the before mentioned things do not help, then most probably something got seriously damaged(USB/PCB board). In this case your safest be of recovering your data is to contact a data recovery company. Also, some users order exactly the same drive(serial number, capacity, etc.) and try to put the drive with stored data in the new enclosure. Though, you can really be sure whether this will work out.
WD's Data Recovery Partners: http://products.wdc.com/support/kb.ashx?id=KSbt00
Hope this will help,
D_Know_WD
The first thing you should do is to let the port dry out before trying to connect it. I would advise you to try connecting your WD My Passport with another USB cable as well.
You shouldn't take the drive out of the enclosure because it is hardware encrypted. This means that the data can be accessed only if the drive is inside the enclosure.
If the before mentioned things do not help, then most probably something got seriously damaged(USB/PCB board). In this case your safest be of recovering your data is to contact a data recovery company. Also, some users order exactly the same drive(serial number, capacity, etc.) and try to put the drive with stored data in the new enclosure. Though, you can really be sure whether this will work out.
WD's Data Recovery Partners: http://products.wdc.com/support/kb.ashx?id=KSbt00
Hope this will help,
D_Know_WD
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