- Jan 29, 2015
- 2
- 0
- 4,510
Hi everyone and thanks so much for reading/helping 
I purchased a brand new HP Desktop PC the other day, the internet (wireless) is extremely slow and unusable on it and occasionally it cuts out al together. However the internet speeds on my laptop, iPad and nexus7 which are connected to the same wireless internet are all perfectly fine. Turning these other devices off produces no change in internet speed on the PC.
My specs are:
Windows 8.1 64bit
AMD A10-6700 APU 3.7GHz
6GB RAM
Motherboard HP 500-400na
Network adapters:
Realtek PCIe GBE Family Controller
Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter
I have read through many similar posts on this and other websites and tried everything to no avail.
Suggestions in other threads that I have tried include:
Reinstalling network drivers (by selecting uninstall on both and rebooting the PC)
Device Manager>Realtek PCIe GBE Family Controller>properties>advanced>speed and duplex to 100 halfduplex
Device Manager>both adapters>properties>power management>unchecked "Allow the computer to turn off this device to save power" box
Device Manager>Show Hidden Devices>Disabled all entries except the entries related to wireless adapter
Network Connections>WiFi>properties>disabled all except: Client for Microsoft Networks, File and Printer Sharing for Microsoft Networks, QoS Packet Scheduler, Link-Layer Topology Discovery Mapper I/O Driver, Link-Layer Topology Discovery Responder, IPv6 and IPv4
Another user with the same problem said this:
"Digging around in the Driver settings I saw something that caught my eye; the "802.11n channel width for 2.4Ghz" was set to "20 mhz only". I set this to auto, the card disconnected and reconnected and instantly the DL speeds went from 40Kb to 1Mbps." but I can't find that option in my adapters' properties.
Another user said:
"Under wi-fi adapter properties / advanced / I found '' roaming sensitivity '', set this to highest and my signal nearly tripled" Another post I read said to set roaming sensitivity to low or disable, I've tried both with no luck.
Many people with the same problem solve it by uninstalling something called AMD Quick Stream but it doesn't appear in my programs list so I assume I don't have it.
I appreciate any and all help and suggestions so much, thank you.
I purchased a brand new HP Desktop PC the other day, the internet (wireless) is extremely slow and unusable on it and occasionally it cuts out al together. However the internet speeds on my laptop, iPad and nexus7 which are connected to the same wireless internet are all perfectly fine. Turning these other devices off produces no change in internet speed on the PC.
My specs are:
Windows 8.1 64bit
AMD A10-6700 APU 3.7GHz
6GB RAM
Motherboard HP 500-400na
Network adapters:
Realtek PCIe GBE Family Controller
Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter
I have read through many similar posts on this and other websites and tried everything to no avail.
Suggestions in other threads that I have tried include:
Reinstalling network drivers (by selecting uninstall on both and rebooting the PC)
Device Manager>Realtek PCIe GBE Family Controller>properties>advanced>speed and duplex to 100 halfduplex
Device Manager>both adapters>properties>power management>unchecked "Allow the computer to turn off this device to save power" box
Device Manager>Show Hidden Devices>Disabled all entries except the entries related to wireless adapter
Network Connections>WiFi>properties>disabled all except: Client for Microsoft Networks, File and Printer Sharing for Microsoft Networks, QoS Packet Scheduler, Link-Layer Topology Discovery Mapper I/O Driver, Link-Layer Topology Discovery Responder, IPv6 and IPv4
Another user with the same problem said this:
"Digging around in the Driver settings I saw something that caught my eye; the "802.11n channel width for 2.4Ghz" was set to "20 mhz only". I set this to auto, the card disconnected and reconnected and instantly the DL speeds went from 40Kb to 1Mbps." but I can't find that option in my adapters' properties.
Another user said:
"Under wi-fi adapter properties / advanced / I found '' roaming sensitivity '', set this to highest and my signal nearly tripled" Another post I read said to set roaming sensitivity to low or disable, I've tried both with no luck.
Many people with the same problem solve it by uninstalling something called AMD Quick Stream but it doesn't appear in my programs list so I assume I don't have it.
I appreciate any and all help and suggestions so much, thank you.
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