Can't use the dedicated graphics card to play games

PedroDMS · Jan 31, 2015

Hello! I've just bought a new PC and was eager to download and play a game. I tried Crysis 2, but as soon as it started, I realized it was lagging (even in minimal settings). As I have a r9 270x and i5 4460, probably the problem isn't the hardware limitation. After some searching, I think that the problem is that my computer isn't using the Radeon at all (which explains why the Catalyst center doesn't have the logo or a "games" option). What do I do? I've tried accessing the BIOS, but I don't know how to use it nor how to configure the computer to use the Radeon always (and not Intel Graphics 4600). Thx for the attention!

GhislainG · Jan 31, 2015

Is your monitor connected to the R9 270X?

chris_igz · Feb 1, 2015

GhislainG has a good point, also if that doesn't fix it, in your BIOS there will be an option not far from pressing left or right to enable or disable the Intel Graphics and/or set your primary graphics adapter to your PCI-e slot or the Intel graphics.

PedroDMS · Feb 1, 2015

GhislainG :

What do you mean? The computer is connected to the monitor by HDMI, but I don't have any direct connections between the R9 270X and my monitor.

PedroDMS · Feb 1, 2015

chris_igz :

The problem is that my monitor (tv/monitor) doesn't show the BIOS. It only shows something when the computer is almost fully on and started. I tried disabling Intel Graphics via Device Manager, but it went really, really wrong. The screen was black and I had to enable it again without actually seeing anything (my friend was seeing the screen via skype, that saved me).

GhislainG · Feb 1, 2015

There's no need to disable Intel Graphics. Once your setup is complete, you need to connect the HDMI cable between the monitor and the R9 270X; otherwise you'll keep on using the very slow Intel GPU for gaming.

HDMI703 · Feb 1, 2015

PedroDMS :

you connected the HDMI to motherboard HDMI ? put the HDMI on your graphics card
and then disbale intel graphics and unistall intel graphics driver

PedroDMS · Feb 1, 2015

GhislainG :

Wait, what? How do I do this? (Sorry for being a noob)

HDMI703 · Feb 1, 2015

PedroDMS :

you seem to be so noob that cannot move one cable to another connection just disconnect your hdmi from the motherboard connection and put it on the gpu one

GhislainG · Feb 1, 2015

HDMI703 :

There are no valid reasons to disable the Intel GPU; besides the OP needs it to view or modify the BIOS settings (as clearly mentioned in one of his posts). I've never disabled Intel Graphics and it never caused issues on any of my socket 1156, 1155 and 1150 systems.

GhislainG · Feb 1, 2015

I would have phrased it differently, but HDMI703 is correct. Just move the HDMI cable from the motherboard to the R9 270X.

PedroDMS · Feb 1, 2015

HDMI703 :

PedroDMS :

you seem to be so noob that cannot move one cable to another connection just disconnect your hdmi from the motherboard connection and put it on the gpu one

Small problem here: there seems to be no HDMI connection in my card ->http://imgur.com/Yop8Ff6 (Last connection is the XFX one)

GhislainG · Feb 1, 2015

What R9 270X did you buy? I presume you bought the least expensive one you could buy?

Edit: Wasn't a HDMI Female to DVI-D(24+1) Male Adapter included in the box?

HDMI703 · Feb 1, 2015

PedroDMS :

HDMI703 :

Small problem here: there seems to be no HDMI connection in my card ->http://imgur.com/Yop8Ff6 (Last connection is the XFX one)

make a picture of your gpu connections not mobo

PedroDMS · Feb 1, 2015

GhislainG :

Actually not. I bought a Gigabyte windforce OC r9 270, but the store sent me this one. Is there a problem with it?

PedroDMS · Feb 1, 2015

HDMI703 :

PedroDMS :

make a picture of your gpu connections not mobo

This is not only the mobo connection. The last connection (down there) is from the card

PedroDMS · Feb 1, 2015

GhislainG :

No, there wasn't. In case I use it, will there be any differences/loss of quality?

GhislainG · Feb 1, 2015

PedroDMS :

Not really, but you'll have to spend $5 to get one. If you use a TV as a monitor, then quality is not very good anyhow.

PedroDMS · Feb 1, 2015

GhislainG :

My TV is 1080p, and meant to be both a monitor and a TV. You mentioned the price of the card. Is it bad, even though I got it by accident and the same price as the r9 270? P.S.: If this cable solves my problem, it's fine. Thank you so much for helping!

EDIT: FOUND IT! I am so sorry, the *insert swearing here* at the store put something in the HDMI and I only saw it now.

chris_igz · Feb 1, 2015

All that over some dust caps over the slots lol.

GhislainG · Feb 1, 2015

Glad you finally got the TV connected to the GPU. Getting the R9 270X for the price of the R9 270 was a good deal.

Can't use the dedicated graphics card to play games

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