Computer Crashing: Nvidia Display Driver stopped responding and has recovered

Lee Morrow

Honorable
May 31, 2013
23
0
10,510
I have had some tremendous issues with my computer this past week, even though it has been working flawlessly for six months. Any input on what to do would be greatly appreciated!!

First, my specs:
CPU: i7 4790k
GPU: EVGA GeForce GTX 770 2GB Dual Superclocked ACX
Motherboard: Asus GRYPHON Z87 MicroATX
RAM: Corsair Vengeance 16 gb (8x2) DDR3-1600
PSU: Corsair 650W ATX12V/EPS12V
OS: Windows 8.1 64 bit
Full page: http://pcpartpicker.com/b/Zshqqs

So the problem I have been having is, whenever I start a game my computer quickly crashes and when I rebooted, the errors Nvidia Display Driver stopped responding and has recovered and Display driver nvlddmkm stopped responding and has successfully recovered appeared in the event viewer, along with the normal errors for sudden shutdowns/loss of power. I did attempt to re-install all drivers, and I also tried a previous version (no betas). This did not fix the issue. In fact, at one point I attempted to restore to a previous version of drivers. Windows promptly replied with a BSOD on boot that prevented me from even entering safe mode.

I have read on other posts that this has often ended up being a PSU issue, which would make sense as the computer does not crash until additional power is drawn to run games. I will probably contact corsair soon about an RMA. Is it likely they will be helpful with this issue? Is there anything I need to do to prove this results from the PSU?

An additional concern: Upon removal of my graphics card I noticed a sort of scorch mark on the metal plate on the back, directly opposite of the actual GPU. Is it possible that these crashes could have damaged the GPU? I did not overclock it or modify it in any way from the way it came out of the box. Also, it had a 120mm intake fan pointed directly at it on the bottom of the case, so I do not believe this could from my own airflow or inadequate cooling issues.

Any suggestions/help resolving this issue would be greatly appreciated! Thank you all so much in advance!!
 
Solution
hmm hard to say but it seems like it may be your psu more than the gpu.

The gpu looks more like oil residue from maybe your finger etc more than a burn cant really tell that well from the picture.


Throw the 770 in another rig or throw your 280x in there and see if it does the same thing, you should be ok to do so.

when my old psu started dying i had similar issues, under no load it was fine once the gpu started kicking in very high it would power off or completely freeze my pc. eventually my psu stopped turning on all together with my gpu on it and would only power up out of the system when testing. I rmad it and it has been fine. I would honestly rma the psu first telling them it does power up but under load powers off.


Lee Morrow

Honorable
May 31, 2013
23
0
10,510


Hey thanks for the reply! I do have a Radeon 280x I could test with, but would this be risking damage to it?
The system did completely power off and did not restart on its own. How could I show it if both or one in particular are causing the issue? Both are under warranty, so this would be optimal. Also, to do any testing I would have to do a fresh install of the OS.

Here is a picture of the burn mark on the back of the GPU:
https://drive.google.com/file/d/0B9UTUJk8YOsxbEU2OWZ1UVhVbmc/view?usp=sharing
Is this something I should be concerned about?

 
hmm hard to say but it seems like it may be your psu more than the gpu.

The gpu looks more like oil residue from maybe your finger etc more than a burn cant really tell that well from the picture.


Throw the 770 in another rig or throw your 280x in there and see if it does the same thing, you should be ok to do so.

when my old psu started dying i had similar issues, under no load it was fine once the gpu started kicking in very high it would power off or completely freeze my pc. eventually my psu stopped turning on all together with my gpu on it and would only power up out of the system when testing. I rmad it and it has been fine. I would honestly rma the psu first telling them it does power up but under load powers off.


 
Solution