Slow and unstable connection

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aldebrandt

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Feb 3, 2015
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4,510
Hi,

I've recently bought a new desktop computer. As soon as I started using it, the wi-fi connection was slow and unstable. There are other devices on the network, but none have the same problem. I've tried disabling all of their wi-fi conenctions but it didn't fix the problem on my computer.

I've ran a few speed tests. They're all giving me the right speed which i'm supposed to have through my provider, though i'm nowhere near that in reality. I'm supposed to have nearly 3 mb/s but i'm only downloading at 225 kb/s.

The computer is clean. I use bitdefender and ran mutliple scans. I'm not using any torrent client. I get a signal of excellent quality.
The network card's drivers are up to date.

Is there anything that can be done?

 
Solution
g90814
You have the pc in a location where it gets a poor signal, plain and simple.

You have several options:

1) move the pc
2) connect with ethernet cable. you can do this with powerline adapters so you dont have wires all over the place.
3) purchase another wireless adapter that has better range.
4) if your current wireless adapter has removeable antenna, you can get a better antenna and hope it works better.
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g90814

g90814

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Apr 11, 2013
1,382
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11,960
You have the pc in a location where it gets a poor signal, plain and simple.

You have several options:

1) move the pc
2) connect with ethernet cable. you can do this with powerline adapters so you dont have wires all over the place.
3) purchase another wireless adapter that has better range.
4) if your current wireless adapter has removeable antenna, you can get a better antenna and hope it works better.
 
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Solution
A

aldebrandt

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Feb 3, 2015
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4,510
Hi,

Thanks for you answer. I'm only a few feet from the router and modem and I'm getting all the bars for the signal quality. The other devices that have no problem are a lot more far than my computer.

Can this still be the cause?

thanks

 
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g90814

g90814

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Apr 11, 2013
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11,960
Ok you didn't state that originally.

Have you tried updating the drivers for the computer? Even though it is 'new', it may still need some updates.

If you are only a few feet away, I'd definitely go with a direct wired connection. Any issues with wireless would disappear.
 
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aldebrandt

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Feb 3, 2015
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4,510
Sorry, i've edited my first post. The network card's drivers are up to date. I'm only a few feet away, but no in the same room, it would be a pain to get a cable through. I'll definitely try a power line adapter or pass a calbe if all else fails.

thanks
 
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g90814

g90814

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Apr 11, 2013
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You must have very solid walls. Normally there would be no problems.

So you're saying a phone or tablet at the same exact location has no issues?

I'd say there's something wrong with the wireless device in the desktop. It may just be of poor quality, or broken.

There's also the issue of positioning. Or having metal cabinets right next to the pc, any number of things.
 
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aldebrandt

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Feb 3, 2015
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4,510
May it be phone, tablet, laptop or the other desktop we have a home, there's no problem, only with mine.

It's a Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi Adapter

While looking at the Wi-Fi status, I see that the IPv6 has no internet access. Can this be a problem?
 
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g90814

g90814

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Apr 11, 2013
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Most ISP's dont support IPv6 yet, so that's not an issue.

Is this a removable adapter, or built in?

If it's a USB adapter, you could get a USB extension cable, and position the adapter where it gets better connection.
 
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