bought e627 laptop in 2009. No problems until now. Will not take my password, no matter what I do. Thanks
- Thread starter lrmatting
- Start date
Solution
Saga Lout
Retired Mod
- Mar 31, 2010
- 24,042
- 310
- 69,740
You can find your Profile in the Registry and see if there's a backup - the same key followed by .BAK If you can, rename the Profile entry to give it a .OLD suffix then just delete the .BAK part of the backup. restart and see if that worked.
The key is in H_KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList then make sure you pick the right one from the longer names S-!-5 etc.. If you're the sole. account holder, thee number to look for has the suffix 1000.
The key is in H_KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList then make sure you pick the right one from the longer names S-!-5 etc.. If you're the sole. account holder, thee number to look for has the suffix 1000.
Thank you for your response. I'm afraid that I have very little computer knowledge. I'm a retired 72 year old male, who doesn't know what a Registry is or how to find it when my laptop will not open. My regular computer is an HP desktop and the emachine gets very little use. Thanks.
Saga Lout
Retired Mod
- Mar 31, 2010
- 24,042
- 310
- 69,740
If you don't mind following the trail set by a sixty eight year old whippersnapper, you'll have found out a few things by teatime.
Press your Windows key and R together and you see a small input box. In there, type the word
regedit
then hit the Enter key. You're now in the Registry which is Windows big filing cabinet and, as such, is crucial to the smooth running of the system. So, back it up before changing anything. You do this from the File menu (the Alt key and F will get you there or you can use the mouse) then select Export to make the backup.
Take a note of the name and location of the backup you're creating in case you need it later but it's pretty unlikely. The filename ends with .reg.
You navigate the Registry the same way you do in Windows file explorer so you click on H_KEY_LOCAL_MACHINE then on Software then Microsoft then Windows NT (noot just Windows) then on to CurrentVersion and finally, Profile List.
The entry you're looking starts witbh S-I-5-21 and ends with .BAK. First though, find the entry with the same name but without .BAK at the end. Right click it and select Rename then add .OLD to the end of the name. Go back to the file with the .BAK and double click it. Edit it by taking the .BAK off the end, leaving it with just the numeric bits.
Go back to the File menu and click on Exit. Restart the laptop and you should be able to get back in.
Pour yourself a drink of your choicce and congratulate yourself on saving the equivalent of £40 in British pounds and added something to the "can do" list.
Press your Windows key and R together and you see a small input box. In there, type the word
regedit
then hit the Enter key. You're now in the Registry which is Windows big filing cabinet and, as such, is crucial to the smooth running of the system. So, back it up before changing anything. You do this from the File menu (the Alt key and F will get you there or you can use the mouse) then select Export to make the backup.
Take a note of the name and location of the backup you're creating in case you need it later but it's pretty unlikely. The filename ends with .reg.
You navigate the Registry the same way you do in Windows file explorer so you click on H_KEY_LOCAL_MACHINE then on Software then Microsoft then Windows NT (noot just Windows) then on to CurrentVersion and finally, Profile List.
The entry you're looking starts witbh S-I-5-21 and ends with .BAK. First though, find the entry with the same name but without .BAK at the end. Right click it and select Rename then add .OLD to the end of the name. Go back to the file with the .BAK and double click it. Edit it by taking the .BAK off the end, leaving it with just the numeric bits.
Go back to the File menu and click on Exit. Restart the laptop and you should be able to get back in.
Pour yourself a drink of your choicce and congratulate yourself on saving the equivalent of £40 in British pounds and added something to the "can do" list.
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