1 month old external Toshiba 1TB suddenly stopped working and no light

celineshh

Reputable
Feb 6, 2015
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4,510
Has anyone encountered the same situation before and has fixed it? It suddenly stopped working. it has never been dropped or anything as I always keep it safe on a table. And I can't get a replacement since I bought it on a different country. any help is appreciated thanks
 
The problem may be some sort of a connection problem, or a hard drive failure.

If you need to recover data from the hard drive, you may be able to use a different usb connected enclosure to hold the hard drive.
That assumes that the hard drive is good which it likely is.