Hi i have purchased Seagate Backup Plus Slim 1TB hard disk

Angel Net

Reputable
Feb 8, 2015
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Hi one month before i have purchased Seagate Backup Plus Slim 1TB hard disk now morning onward my hard disk was not working if we connect the usb cable means the power light will be coming and inside spinning but i cant find tat drive anywhere in my system can you please tell me wat can i do now.....
 
Solution
Hi there Angel Net,

You can start the troubleshooting process with just changing the USB cables as well as the port. Trying it on another computer will not hurt as well.
If the issue persists, you will have to go to Disk Management and see whether the drive has: letter assigned, healthy partitions and or file system. If it has lost the partitions lets say, you will need to use some partition/data recovery software in order to recover the data. Keep in mind that you shouldn't overwrite the data in some way. If it has no drive letter, you will need to assign one: http://windows.microsoft.com/en-us/windows/change-add-remove-drive-letter#1TC=windows-7

Hope this will help,
D_know_WD
Hi there Angel Net,

You can start the troubleshooting process with just changing the USB cables as well as the port. Trying it on another computer will not hurt as well.
If the issue persists, you will have to go to Disk Management and see whether the drive has: letter assigned, healthy partitions and or file system. If it has lost the partitions lets say, you will need to use some partition/data recovery software in order to recover the data. Keep in mind that you shouldn't overwrite the data in some way. If it has no drive letter, you will need to assign one: http://windows.microsoft.com/en-us/windows/change-add-remove-drive-letter#1TC=windows-7

Hope this will help,
D_know_WD
 
Solution