MAXIMUS HERO VII USB 3.0 Driver Problems

nccrochet · Feb 11, 2015

Hey guys, again working on my build and thought I could use some help. I installed my SSD and installed windows off a USB with no issues what so ever. I got all the drivers from the MoBo Disk and put them on a USB to install to my new PC. Well after installing all the drivers, I rebooted, and my USB ports were no longer working within my OS. When I disable xCHI or whatever in my BIOS , my USB ports work just fine, but I am afraid I'm not getting the full potential of the USB 3.0 ports. I'm thinking it's because I installed Windows 7 when the drivers might be made for windows 8? Idk, what do you guys think?

CPU: i7-4790k @ 4.0 GHz
Cooler: Corsair H100i Water Cooler
Mobo: ASUS MAXIMUS HERO VII
RAM: Corsair Vengeance Pro 2133MHz 8GB DDR3 2x4
SSD: Samsung 850 Evo 250GB
PSU: Corsair AX760
OS: Windows 7 Ultimate 64bit

ScienceMathsLover · Feb 11, 2015

Update drivers from official website.

Tradesman1 · Feb 11, 2015

Go here:

http://www.asus.com/us/Motherboards/MAXIMUS_VII_HERO/HelpDesk_Download/

Select win7 64bit, then download and install the latest drivers

nccrochet · Feb 11, 2015

Tradesman1 :

I downloaded that, and oddly enough its showing telling me "This computer does not meet the minimum requirements for installing this software."

Tradesman1 · Feb 11, 2015

Do you have the latest BIOS?

nccrochet · Feb 11, 2015

Tradesman1 :

Oh gosh, I knew I forgot to do something. Now I gotta figure out how to update the BIOS

nccrochet · Feb 12, 2015

Tradesman1 :

I just updated my bios to 2201 which is latest, still showing the same error. Doesnt meet requirements

Tradesman1 · Feb 12, 2015

Try the 5/8/14 driver and see what happens

nccrochet · Feb 12, 2015

Tradesman1 :

The same thing happened, I just reinstalled windows, I am about to update all the drivers from the website, and not from the stuff that was on the disk for just in case if anything was designed for 8 that wasn't supposed to work on 7. I am using IE right now and am disgusted by all the clicking noises. lol.

Tradesman1 · Feb 12, 2015

Drop an update, I've got to grab a little sleep, will chack back later this AM

nccrochet · Feb 12, 2015

Tradesman1 :

Okay, so I managed to get the USB 3.0 drivers going, after resetting the bios to default (I think I needed to have xHCI or whatever on).. I can't believe I didn't think about that earlier. Now I'm getting a frustrating problem: In device manager I have a unknown device with this hardware ID ACPI\PNP0A0A

I can't figure out what it could be, google was no help, if you have heard or experienced anything like this give me some ideas... I tried installing MEI several times, but I'm not sure whats going on. But I am about to install all my normal software.

Also tried installing the AI Suite.

Tradesman1 · Feb 12, 2015

Did you load the latest mobo chipset driver?

nccrochet · Feb 12, 2015

Tradesman1 :

Yeah, I did, and I just tried to re install it for just in case and I'm still getting the unknown device... But my Computer seems to be functioning fine at least.

nccrochet · Feb 13, 2015

Tradesman1 :

I'm in the process of fulling updating my windows, and hopefully that will help. I did notice one of the "option updates" had something to do with MEI - the Management Engine Interface or whatever. So hopefully that'll fix it. Thank you for all of your help though!

Tradesman1 · Feb 13, 2015

Let us know how it goes

nccrochet · Feb 15, 2015

Tradesman1 :

I'm still getting the error, but I think I am not really going to worry about it until I update to windows 10 when that comes out. One of my friends from work, in the geek squad(I work at Best Buy), said there might be a driver on the disk that I was unable to transfer to my usb drive, and said maybe I should try an external disk drive and install all my drivers via the disk. Opinions?

Tradesman1 · Feb 15, 2015

You can try, I always just download all the latest to a USB and then update from there

nccrochet · Feb 17, 2015

Tradesman1 :

So, I just copied my ENTIRE CD to my USB and ran it as it would with the CD (I only copied the Drivers folder last time), and I used the Install all drivers utility, and its fixed, my unknown device is gone! Yay! Thanks for all of your help.

Tradesman1 · Feb 17, 2015

No worries, glad all is well

MAXIMUS HERO VII USB 3.0 Driver Problems

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