J Jeffscan Reputable Feb 12, 2015 1 0 4,510 Feb 12, 2015 #1 When I scan on Brother 3820CN sometimes it works. Most of the time I get a "Communications error" halfway through the scan. Printer has not worked for years. Just use the scanner.
When I scan on Brother 3820CN sometimes it works. Most of the time I get a "Communications error" halfway through the scan. Printer has not worked for years. Just use the scanner.
Phillip Corcoran Titan Moderator Sep 7, 2013 25,977 860 120,140 Feb 13, 2015 #2 Try a new USB cable. If no joy, check Brother support website for newer driver package for that model. Upvote 0 Downvote
Try a new USB cable. If no joy, check Brother support website for newer driver package for that model.