My computer keeps freezing.

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lightning247365

Honorable
Jul 2, 2013
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10,640
My computer randomly freezes out of nowhere. When it freezes, you can't do anything, no task manager, no nothing. The hdd light also turns off completely. Every time it happens I have to hold the power button to turn it off and then turn it on, this gets really annoying. I have found that it happens sometimes when I am starting it and there is just a black screen and the hdd light goes off, so I have to restart it. Another place that it happens a lot is when I click troubleshoot my problems for network, in which it freezes when it is resetting the network adapter. Please help me with this. All I can think of is that it could be the hard drive.
Thanks
 
Solution
D_Know_WD
Hi there lightning247365,

As you suspect that the HDD is causing the issue, I would advise you to attach it to a different SATA port. Also, you need to check the cables(SATA and power one), or replace them.
If the issue persists, you can test the HDD with a brand specific testing tool. The results will provide HDD's overall health status.

Hope this will help,
D_Know_WD
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
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35,960
Hi there lightning247365,

As you suspect that the HDD is causing the issue, I would advise you to attach it to a different SATA port. Also, you need to check the cables(SATA and power one), or replace them.
If the issue persists, you can test the HDD with a brand specific testing tool. The results will provide HDD's overall health status.

Hope this will help,
D_Know_WD
 
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