Advice on possible New build issue?

bbell1102

Distinguished
Sep 11, 2012
14
0
18,510
I recently upgraded my system and have been having some interesting issues with it and am trying to figure out what the problem could be and thought I would reach out to you guys to possibly get an idea.

I upgraded and have a Intel i5 4690K, ASUS Z97-AR Motherboard, Corsair Vengeance 2X8GB 1600, MSI Lightning GTX 680, Kingston 120GB SSD, Western Digital 650GB HDD, and a Thermal Take 750W PSU.

Everything is new except for the HDD and my GTX 680.

So far everything seems to be running normal, this is my second build, and I know a decent amount about computers. When I first ran it, everything was great, I got windows 7 installed just fine, got my Motherboard CD and all the drivers installed just fine, got my GPU drivers installed just fine, and started installing all my programs/games etc...

A few hours into the night I noticed, randomly my PC shut down, no error, no BSOD nothing, my monitors just went black and my PC restarted, no Windows did not shut down normally or anything ( my first thought was maybe that was a hiccup since its a brand new system, who knows) anyways it proceeded to run fine the rest of the night with no issues. (Used it to download/install basic stuff for about 5-6 hours total, then to finish downloading all my steam games, I left it on all night and figured I would kind of let it idle/test overnight) and woke up in the morning to it on, no errors hadn't shut down nothing, so I shut it down, and went to work. Then today when I got home from work, I turned it on, and right when it should have gone to my login screen the screen went black again. I let it sit there for a few minutes, and nothing, so I restarted it and got the windows did not start normally and everything was fine. And then it started doing this thing, where its seems like on every other restart or so, my mouse will stop working intermittenly, and sometimes my screen will go in and out, I got a message a few times saying my driver kernal or something (doesn't stay up long enough to see) has crashed and windows recovered it, and one time I BSOD and I want to say I saw the error was something about nvd....so my first thought was possibly my nVidia driver might be screwed up and maybe rollback, so I'm going to try that, but whenever that has happened, my mouse will work intermittenly, so I'm also wondering could it be a USB/MoBo driver/issue you think?

Again it seems like its only on every restart/boot...when I get a "clean" boot it works perfectly fine..like right now, and I bet if I restart it will do something funky, and I will have to restart it again, and it will be fine after that, so I don't really know what kind of issue that could be. There are so fare no real errors/issues to look up other that that "kernal/driver" popup thats come up a few times and that one BSOD that I want to say had something along the lines of nvd in it, which made me think my Nvidia driver.

I've been monitoring my CPU temps since I've ran my new system, and basic/idle stuff it sits around 20, so that isn't bad, I've had my 680 for over 6 months, and in my old PC I've never had an issue with it, and from the way my system is acting it doesn't seem like its a hardware issue, or it seems like to me it would be acting up more..because I can be on a boot for hours and hours and have no problems, or I could be a on boot for 20 minutes and restart and have an issue, and to me that seems like software, I just don't know which, I've never had an issue with MoBo/GPU software like that.


Sorry for the long post, hopefully someone can shine some light into this, and help me out, hopefully it is a software issue that can be easily fixed. Thank you!
 
Solution
I need some more information!

1. Download Prime95, and stress the system. If the system shuts down, we can go ahead and limit it to either the GPU, PSU, or CPU.

Also monitor the temps while you do that!

Report me the results when you do this
:)
I need some more information!

1. Download Prime95, and stress the system. If the system shuts down, we can go ahead and limit it to either the GPU, PSU, or CPU.

Also monitor the temps while you do that!

Report me the results when you do this
:)
 
Solution

bbell1102

Distinguished
Sep 11, 2012
14
0
18,510
Ok I ran a Blend Torture test on P95, but I only ran it for about 15 minutes (I know I'm pretty impatient) It got through 6 tests with no warnings and no errors, my CPU temps maxed at 57C and sat around 50 during the tests. I don't think it stressed my GPU at all.

Another thing I noticed, again since I've only had this build for a few days now. Both mornings after having my PC off for more than 5-6 hours, when I boot up, I dont even get to the windows log in screen, I push my power button and I hear my PC booting up but my monitors stay black, and after a few minutes I restart, then I get to the restart screen, and within 30 to a minute of loggin in the screen flickered and it said the Driver kernal has stopped responding but windows was able to recover, and my mouse was doing that weird thing where it was only responding every few seconds or so, and so I rebooted again, and now its working fine. So on my third reboot of the morning everything is working fine.

Its almost like I have to boot my computer up 3-4 times in the day to get it fully into motion. Again, seeing the Nvidia driver error messages my first though was that, I uninstalled and reinstalled the driver, I could install the previous driver and see if that works, but a video driver should cause the mouse to intermittently act like that either. Could it be a MoBo hardware/Driver issue possibly?
 

bbell1102

Distinguished
Sep 11, 2012
14
0
18,510


EDIT - Day 4..So far the only thing that is staying the same is on the first boot of the day, I never see the login screen, I can hear the windows sound but never see the login screen. Before on the second boot, I would see the login screen on my second boot, but after loggin in within 30 seconds or so, my screen would flicker, my video driver would crash but windows would say it recovered it, and my mouse would quit working for 1-2 seconds and come back and repeat. Then on the third boot it would work fine for the rest of the day/night until I go to bed (even with multiple restarts if needed). Today though, on the second boot, I didn't see the login screen again, and on the third boot everything worked fine.

Its like the first few boots of the day make it hiccup..its really weird. I have only installed the drivers that came with my MoBo on the CD, I haven't updated the drivers from the website (can I just update the most up to date ones, or do I have to do them incrementally and uninstall the old ones first?) Should I try that maybe? Update to the newest BIOS and Chipset drivers? I have always been scared to do that in case I screw something up, and I've never had an issue in the past and never been one to OC, so I've never bothered. I did do an uninstall and re-install my video drivers though..maybe I should roll-back to the previous drivers?

Could it be a bad windows install maybe?

It doesn't seem like its a hardware issue, cause the only times I have an issue are the first few boots of the day. I can game all day or night and restart if I need to as many times after the system is up and going just fine, but its like once I power her down for the night, it starts all over again the next day.


You can see my system specs at the top there..here is my MoBo since I didn't list it, it is an ASUS Z97-AR..one thing I did note, I haven't see them on Newegg or Amazon or anything. Originally when I went to Fry's to buy my parts I was going to get either the MSI Z97 Gaming 5 or Z97 G45, but they were sold out of both of those, and after talking to the guy, I decided on the Z97-AR, I hadn't done any research on ASUS and when I got home I tried to look up the board on Newegg and Amazon to get reviews and couldn't find it, so I don't know if its one of those "FRYS" only ASUS MoBo's or what.
 

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