I have had no problems with my internet until recently. I connect to my router through Ethernet. I normally like to play games that involve joining servers but my ping rose 100+ to even 2000 on all servers which is definitely not right. I tried restarting my router and the ping went down but then rose back up to make games unplayable. I don't know what the problem is. I tried updating my drivers (Realtek PCIe GBE Family Controller) and that didn't help. I went through many different fixes and all of them didn't do anything. I used Norton and did a full system scan for viruses but nothing came up. I also did a speed test and had a ping of 13ms, jitter 2ms 113 dowload, and 40 upload. If anyone knows what the problems could be, it would be a great help for some recommendations.
High Ping Problems (Gaming)
- Thread starter slicerm1
- Start date
gizzard1987
Honorable
- Aug 7, 2013
- 320
- 1
- 10,860
could be a number of things but if you've tested things on speed test and whatnot that kind of makes me things its simply the games that you're playing. I know in BF4, depending on the server that I choose, I can have anywhere from a 30 ping all the way up to several hundred. Another example, in a lot of low end servers, such as home-made minecraft servers, I tend to run at a rather sloppy ping.
On another note, I know I've had "mystery" ping issues before in Windows 8.1 because, even with the updates off, it still tends to try and update things without my knowing. Regardless of your connection or settings, these sort of things will always take priority over anything else unless you've got a nice connection optimizer running to keep them in check. I personally don't use them anymore, but I know my motherboard came with a whole suite of tools of the sort, as did my asus wireless card.
If you hadn't tested it already, I would have guessed a bad network cable or maybe a bad router port or LAN port.
On another note, I know I've had "mystery" ping issues before in Windows 8.1 because, even with the updates off, it still tends to try and update things without my knowing. Regardless of your connection or settings, these sort of things will always take priority over anything else unless you've got a nice connection optimizer running to keep them in check. I personally don't use them anymore, but I know my motherboard came with a whole suite of tools of the sort, as did my asus wireless card.
If you hadn't tested it already, I would have guessed a bad network cable or maybe a bad router port or LAN port.
My suggestion is to open 3 command prompts and start three separate pings (with the -t switch)
First one to the IP address of your router, something like: ping -t 192.168.137.1
Second one to your ISP, something like www.ISP.com
And a third to a reliable internet site (www.google.com)
Make sure each ping has the -t switch.
Watch them for a while to check you're getting consistent pings, there shouldn't be much variation at all as long as your link is not being used much.
If it's all good, launch a multiplayer game (maybe a custom game or something so you can ALT-Tab when your ping goes bad)...
When your game starts misbehaving, Alt-Tab and watch your pings. Generally the 'problem' will show up as long pings, highly variable pings or dropped packets on the closest ping to you. So if your router ping deteriorates, then the problem is on your home network, if either (or more likely both) the other two pings are unreliable, but your home network ping is fine, then you've isolated the issue.
It's also worth unplugging or turning off all other devices on your network (including wireless devices). If a device is hammering your internet connection your ping will suffer.
The other thing to do is monitor your network traffic in Task Manager, just in case a background task on the computer is hammering your internet connection.
If the PC is only thing connected to the router, and it's not hammering your internet connection, AND the pings demonstrate that your home network is fine while the remote pings (to ISP and/or Google) are dodgy, then you have good information to contact your ISP and start to troubleshoot on their end.
First one to the IP address of your router, something like: ping -t 192.168.137.1
Second one to your ISP, something like www.ISP.com
And a third to a reliable internet site (www.google.com)
Make sure each ping has the -t switch.
Watch them for a while to check you're getting consistent pings, there shouldn't be much variation at all as long as your link is not being used much.
If it's all good, launch a multiplayer game (maybe a custom game or something so you can ALT-Tab when your ping goes bad)...
When your game starts misbehaving, Alt-Tab and watch your pings. Generally the 'problem' will show up as long pings, highly variable pings or dropped packets on the closest ping to you. So if your router ping deteriorates, then the problem is on your home network, if either (or more likely both) the other two pings are unreliable, but your home network ping is fine, then you've isolated the issue.
It's also worth unplugging or turning off all other devices on your network (including wireless devices). If a device is hammering your internet connection your ping will suffer.
The other thing to do is monitor your network traffic in Task Manager, just in case a background task on the computer is hammering your internet connection.
If the PC is only thing connected to the router, and it's not hammering your internet connection, AND the pings demonstrate that your home network is fine while the remote pings (to ISP and/or Google) are dodgy, then you have good information to contact your ISP and start to troubleshoot on their end.
I usually play games like arma 3 and rust for example. Usually in Arma I would have 20 ms - 40ms on US servers and 80 ms on other countries. But in Rust servers wont even appear because my ping is too high. I am running Windows 8.1 which could be an issue. Also I tried changing the ports on my router but nothing changed as far as I can tell. Also I have been using the same network cable and it was fine for as long as I have been using it until recently.
Sorry, I've got to go. But that isn't right. Whether it's the same issue as your ping problems I don't know, but I'd always suggest troubleshooting the most visible problem first.
Try Googling your general transmit failure, I'd be looking to fix that. You need to be able to ping your router.
Try Googling your general transmit failure, I'd be looking to fix that. You need to be able to ping your router.
Ok I ended up solving my problem by wiping my computer. I was getting frustrated and it was 3am so I decided to hope for the best and wiped it. This fixed all my problems that I had. I am able to ping to my routers ip and everything else. Thanks for all the replies on this post. 
Glad to hear you fixed it and thanks for posting back... might just help others turning to Google to solve the same issue you had.
Shame you had to resort to a rebuild, but clearly you had a pretty fundamental driver or software related network issue on your PC. That always has me a little worried that it might be some nasty virus/malware or the like, in which case a full rebuild is often the safest option.
Shame you had to resort to a rebuild, but clearly you had a pretty fundamental driver or software related network issue on your PC. That always has me a little worried that it might be some nasty virus/malware or the like, in which case a full rebuild is often the safest option.
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