- Feb 16, 2015
- 1
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- 4,510
I was getting the blue screen of death and i googled the error code which seemed to point to a bad sector in the hard drive. I decided to try restoring the computer to factory settings. It failed multiple times and the last time it sat for 4 hours with the loading bar not moving for the last hour. I was able to run to Wal-Mart and buy an installation disc of windows 7. When i got home the computer (hp g62) was still stuck where it was. I could not get it to exit safely back to the recovery options screen so i pushed down the power button to shut down the computer inorder to get back to the Windows recovery screen. I then pushed the power button, opened the cd drive, popped in the new windows install cd and closed it. The screen is now stuck on a black screen and no matter if i press f8, f12 or esc it won't take me to any other screen so i can install the disc. Im at a loss and i can't find ANY threads on google with a similar situation being the computer was shut down against the advised note saying not to. I didn't have a choice and now the screen is black! Oh yeah... and the caps lock is blinking every couple of seconds. Please help!!
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