Display driver amdkmdap stopped responding and has successfully recovered. BF4 crash.

LeBooze

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Sep 13, 2014
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So I've been trying to play BF4 for the past few days now and every time I join a server after a few minutes my game freezes. I looked in the event log and it says that amdkmdap stopped responding. I looked back a bit further and that seems to be what is crashing BF4. I have the latest drivers unless there was a new version released in the past few days. I don't get low fps either. When I am playing I am usually hovering around 100 fps. Any help is appreciated. Thanks in advance.
 
Solution
99 times out of 100 when your video driver crashes then recovers, it is because your overclock (either custom or factory) isn't 100% stable. You need to either increase the voltage or decrease the core clock.

Vynavill

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If you're on Omega drivers already (should be v14.12), yes you're on latest.

Try doing a clean driver re-installation. Use Display Driver Uninstaller to remove everything (instructions are available on Guru3D's forums, alongside the download link) and then proceed downloading them from AMD's website as you normally would.
 

LeBooze

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Sep 13, 2014
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I guess I jumped the gun in saying this was the solution. I did everything you said and I played about 30 minutes and then it crashed again. Same reason
 

Vynavill

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Then let's unselected it, shall we? ;)
A driver crash can pretty much be related to anything, but a corrupted driver was the most likely cause, that's why I advised the re-installation.

Can you provide your entire system specs and temperatures? (both idle and gaming temps, for the latter request).
Does this happen with other games or just with BF4?
Did you have this issue from the start, or did it suddenly pop up lately?
 

LeBooze

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Sep 13, 2014
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AMD R9 280x - 35 idle 45-50 during load
Intel i5 4690- 30 idle 50-60 during load
Corsair H60 watercooler
ASRock H97M Anniversary Mobo
8gb ram
1 TB HDD
Corsair 750w power supply
Windows 8.1

This only happens during BF4. I play Arma 2 and 3 a lot and the drivers never fail. I happened a little bit before but I managed to stop it by switching to borderless instead of fullscreen. That doesn't work anymore. I did the complete uninstall and then re installed everything. I got through one game and then it started up again.
 

clshew

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Feb 17, 2015
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B4 and also DAI have been having issues as of late it started with the last patches I've had to remove G-force experience roll back drivers and also turn off SLI to get the games to be playable this is a Software issue with the Games, Not your machine it seems to be touching everyone and everyone that has a factory OC video card. running in SLI turns my machine into a space heater but only on B4 and DAI this only began to happen slightly after patch 3 and went into overdrive with Direct X crashes after patch 4, every other game runs just fine. I have signed up for the patch 5 beta hoping it will address some of these issues and give me a more direct line to whine at there software programmers. Try rolling back your drivers to a time when you know the game was fine and set Anti Aliasing to 2mxaa and pre to high this made the game playable for me if your running Crossfire or SLI disable it while it still crashes once and awhile on me it only crashes to the desktop it no longer locks up the machine with a direct X issue requiring a reboot still a pain though. Good Luck and just feel better about the fact it's not your machine causing the issue this is definitely a software issue on there end.
 

LeBooze

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Sep 13, 2014
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Alright so I have another update. For what feels like the tenth time I uninstalled and re installed all of the video drivers. Not sure what I did differently but now I am getting a different error. It is: The driver \Driver\WudfRd failed to load for the device SWD\SensorsAndLocationEnum\LPSensorSWDevice. It says the source is Kernel-PnP and the event ID is 219.
 

casualcolors

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Apr 18, 2011
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99 times out of 100 when your video driver crashes then recovers, it is because your overclock (either custom or factory) isn't 100% stable. You need to either increase the voltage or decrease the core clock.
 
Solution

LeBooze

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Sep 13, 2014
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Huh I guess it was that. I boosted the voltage a bit and now I'm running silky smooth. Thanks for the help.
 

Vynavill

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If I may add something, since you increased voltage, keep temperatures under control.
Even on extremely light increases, raising voltage increases the power required from your system; increased power means that more heat will be generated and will need to be dissipated; higher heat dissipation means higher temperatures for your components.
This can be risky if you exceed the "safe" values for your hardware, can likely cause a reduction of your component's lifespan in function of how much you increase it (although the main aspect remains its constructive quality) and, in some countries or from certain retailers, even void the warranty.

Just make sure you don't go overboard and you'll be fine ;)
 

OldTechy

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Oct 21, 2011
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thanks for your solution; it seems to have fixed
that-problem for my MSI AMD HD 6450 ,,,,

btw1: I raised VDdc 10mv to 1.010 ...

btw2: the MSI Afterburner has disabled any user control of the GPU Core Voltage,
but ... from another thread, I learned that Sapphire-TRIXX would allow user-control of VDDC ;
> YAY <

p.s. SpeedFAN Auto-control keeps all temps w/I nominal ranges.


 

xmilkychocolate

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Nov 11, 2015
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I am running the same rig specs as you are, and am having the same issue but with another game. What did you increase the voltage to and where did you do it at?
 

LeBooze

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Sep 13, 2014
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It's been awhile since I've seen anyone post on here. Huh. Well long story short my problem wasn't fixed. I was using msi afterburner to decrease the voltage, core clock and memory clock. What game are you having issues with?
 

xmilkychocolate

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Nov 11, 2015
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Oh it didn't get fixed after all? That's too bad..Fallout 4 is the game i'm having the issues with. I haven't had luck finding any solutions that work for me.
 

LeBooze

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Sep 13, 2014
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Sorry to hear that. I tried a lot of things and nothing ever worked. It was either an issue with AMD drivers or an ingame issue. Both are plausible which is unfortunate but if enough people have the same issue and tell Bethesda I'm sure they will be able to help you further.
 

greer11

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Nov 19, 2015
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What a bummer, also having the same problem with Fallout 4, thought I had finally found an answer. Did a driver pr game update ever fix the issue for Battlefield? Just wondering if I should hold out hope or not.
 

OldTechy

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Oct 21, 2011
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... after being ultimately unsuccessful with the +VCC adjustments/bumps
... my System has been Very Stable after completing this housekeeping chore :

... Delicately, gently, thoroughly "Vacuum inside the box",
...paying particular attention to areas near & around the GPU-card and PCI slots.

_Then, using a compressed-aerosol "duster",
gently blow-out around the GPU, slot, fan, heat-sink, etc.

g.l. (ymmv)
 

LeBooze

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Sep 13, 2014
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It a combination of AMD's bad driver support and Dice's crappy optimization. I recently upgraded to a 980 and everything runs 100 times better. Cleaning out your system wouldn't be a bad idea. I know mine gets quite dusty every few months.
 

xmilkychocolate

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Nov 11, 2015
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Yea, I checked all my drivers and cleaned out my tower back when black ops 3 came out due to thinking it might've been that when the game initially came out (turns out it was Treyarch's poor attention to a PC port). I'd like to upgrade my card, but i'm holding out on doing any upgrades like that until Cyber Monday/Black Friday hits.

It's strange because I can't pinpoint the issue enough to replace what's causing it to happen. Sometimes it happens after 4-6 hours of gameplay, and other times it has happened 5 MINUTES after gameplay. No joke it happened to me 3 times in a row. The first time it happened was 5 minutes into gameplay. I just relaunched the game and it happened 10 minutes into it for the second time. Then after the second time was so sudden again, I did a complete reboot (thankfully on a SSD), booted the game back up, and no joke 1 minute into gameplay and it crashed. I was so frustrated a I stopped playing the game all together and went to bed. Makes it so frustrating to have to worry about quicksaving the game every 2 minutes due to worrying about a crash that would potentially lose you all your progress. I'm open to test any solutions someone has found.

Oh also, I tried a fix Microsoft posted here as well (found on another thread)
https://support.microsoft.com/en-us/kb/2665946
And increased the timeout to even longer than they suggested with no luck.
 

greer11

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Nov 19, 2015
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Yeah, same, tried so many different things I can hardly keep track of it. I've updated all the drivers I can think of, I've verified the game's cache, I've done a complete reinstall of the game, I've confirmed that I was on the beta that fixed xaudio crashes, I've updated to the latest AMD beta drivers when they came out, I've set the game to run in windows 7 compatibility mode, I've run a stress test on my CPU (all seem to be running fine), I've put fallout on it's own dedicated 500gb HDD. Tonight I'm planning on running a stress test on my GPU, but I can't see that being the problem either because it runs The Witcher 3 on high settings fine, no crashes over 100 hours, and that game is far more taxing than Fallout 4.

Can't pinpoint the issue either, crash logs are telling me nothing. I have temp and usage monitors running and there is nothing in danger zone levels, CPU temps are around 60, GPU around 50-60, only using ~4gb of ram while there's 8gb available. I can't imagine it's an issue with dust since I only just built the entire rig over the summer. This game is the only thing that causes the crash. The only hardware issue I can think that might be causing any issue whatsoever is my PSU is only at 550w I think, but I specifically chose the 380 4gb because of it's low power consumption.

I'm having the same issue too, crashing every ~5 mins, and it's so frustrating, I mean it's a lot of money to pay for a game that isn't playable, but I've got through 30 hours with no problem before the crashing so I can't even get a refund for it. What's even more annoying is asking about it on forums and everyone assuming that you're an idiot on a laptop who doesn't realize that 3gb of ram and integrated graphics aren't good enough to run the game, and swear at you for hating on "the best game of all time".

Anyway, going to try rolling the drivers back to 15.7.1 (even though I'm pretty sure I've already done that, might even try to roll them back to a previous version), set the fans to run high and downclock the GPU (even though I'm SURE I've tried that).




**EDIT** I just did some testing on it and it seems like I found something that works. I only had about 30 minutes so I'm not 100% sure this is a fix but so far it looks like it's working.

First I set the game to run in windows 7 compatibility mode, then I ran the game as an administrator. It worked long enough for me to roam around a bit and get killed 3 times (raiders, grenade and behemoth). Then I ran the game in Steam, crashed in less than a minute. So I quit Steam and ran the game as administrator again, and retraced my steps exactly and voila, no crash. It might continue to crash less frequently, I have no idea, but hopefully Bethesda will address the CTD issue in next weeks update anyway, so hopefully this works as a temporary solution.
 

Rexer

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I had a problem where I could'nt play after logging onto BF4. BF4 said Admin kicked me for incompatibility issues. I ran the game repair on Origin and updated my drivers with no luck. Then I went into Features and Programs and one by one, ran a repair of all Microsoft Visual C++. That fixed my incompatibility issue.
What started this from the beginning is I replaced my Nvidia 970 card with an AMD R9 390. I had multiple crashes with my computer and with Windows because of driver issues. The old, Nvidia driver became fragmented when I used the Windows uninstaller so I had to reinstall the Nvidia drivers and used Revo Uninstaller to find the driver paths. After I ran the uninstaller, I went into Regedit to HKEY and dug out the Nvidia folders. I went into C:/Users to get one there. Then I updated my chipset and bios, installed the latest video drivers. Removed the game, game optimizers and overclocking programs. Then I reinstalled the games. It fixed the crashing but a wasn't able to get into a BF 4 game until I fixed the errors with Microsoft Visual C++.
I suppose I could've run 'Scan Now' (Check Disk, Disk Scan or Disk Checker, etc.). Anyway, I hope some of this helps.
 

crespilly

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Jan 22, 2016
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I've had the same display issue for a year+ and obviously haven't been successful in reinstalling/updating drivers, cleaning the box, turning off any OC software, temps are normal, etc.
PC is about 4 years old, specs are below:
Win 7 Pro -64b
AMD Phenom II X6 1100T ~3.3ghz
AMD Radeon HD 6800
8gb ram
DirectX 11

It happens with any game i play, League, Smite, Wow, Arma, haven't found a single game it doesn't impact. When it occurs, the game freezes, (although my toon still moves in game based on what i was doing when it frooze. After about 15 seconds, the display recovers, although at that point I'm usually dead. It's great laughs for guys i play with but so very frustrating.....If anyone has advice I'm all ears. Thanks for any help you might be able to offer. At this point, i guess i'm resolved to the fact that it won't get fixed until i scrap this box and start anew.
 

Rexer

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Hey. I got a question for you AMD guys. I got a R9 390 and getting it to overclock's been a bear. Some people say you can clock up to 1200mhz with an infinite (+100%) +power limit. I don't find that possible. I can only manage 1135mhz with +16% power limit. Beyond that, it artifacts badly or crashes. Is there a low overclock ceiling with the big AMD GPUs?
 

Rexer

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