A month ago, I access my ext. hard drive with no problem. A week ago, I tried to access it and to my surprise the pc is not recognizing my ext. hard drive. I tried 3 other pc/laptop with no success.
I also remembered that my ext. drive also had accidently fell off the top of my tower (1 1/2 foot high) on to my desk, and began to make a scratchy noise.
After viewing various info on line, I purchase and Orico 2.5" & 3.5" TA HDD Docking Station and opened my WD My book essential in order to retrieve my data. Only then, I was able to access the disk management and it showed that my removable drive was unknown and not initialized and that I had to re-initialise it, So I did but with no luck.
I also downloaded drivers, changed my cord... with no change.
My regular drive showed up at online and with a blue top row. My ext. drive showed up with a black top row unknown 2048.00 GB not initialized. The ext. hard drive is a 3TB.
I was also informed that it could be that my controller could be the problem. When it fell of the tower, it could have scratched the disk and that is why I can not access my info.
Any suggestion? how can I recover my data.
Do I need to get a new controller board or is it something else in order to get back my data.
Real suggestions of how to fix this would be greatly appreciated.
I also remembered that my ext. drive also had accidently fell off the top of my tower (1 1/2 foot high) on to my desk, and began to make a scratchy noise.
After viewing various info on line, I purchase and Orico 2.5" & 3.5" TA HDD Docking Station and opened my WD My book essential in order to retrieve my data. Only then, I was able to access the disk management and it showed that my removable drive was unknown and not initialized and that I had to re-initialise it, So I did but with no luck.
I also downloaded drivers, changed my cord... with no change.
My regular drive showed up at online and with a blue top row. My ext. drive showed up with a black top row unknown 2048.00 GB not initialized. The ext. hard drive is a 3TB.
I was also informed that it could be that my controller could be the problem. When it fell of the tower, it could have scratched the disk and that is why I can not access my info.
Any suggestion? how can I recover my data.
Do I need to get a new controller board or is it something else in order to get back my data.
Real suggestions of how to fix this would be greatly appreciated.